Use case / Receptionist

A receptionist that picks up
every call and books the slot.

It answers on your own number, speaks in real time, tells the caller your hours, your prices and what is available, and books the appointment straight into your calendar. The transcript is in your inbox before you are back from the job.

  • Phone calls
  • Text messages
  • Website chat

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The phone rings when you cannot answer it

For a trade, a clinic or a salon, the call you missed is usually the job you lost.

01

Missed calls go to a competitor

A caller who gets voicemail rarely leaves one. They ring the next name on the list, and the first one to pick up gets the booking.

02

An answering service takes a message

They write down a name and a number. The caller wanted a price and a time, and now they are waiting for a callback that competes with everything else in your day.

03

The booking never makes it to the calendar

A time agreed on the phone, on a sticky note, in a text: the diary has three sources of truth and none of them is the diary.

04

After-hours is dead time

Evenings and weekends are when people plan. Nobody is there to take the call, so the plan gets made with someone else.

What the agent does when the phone rings

It answers, it talks, it books, and it leaves you a transcript.

01 / Answers

In real time, on your number

Calls run on your own Twilio number, with separate switches for answering and dialling. The agent hears and speaks in real time, using your provider's fastest model so it never leaves a silence.

02 / Informs

From your hours, prices and services

Your hours, your prices and your lead times are data points in the knowledge base. Your services are the documents and Q&A pairs. It answers from those and nothing else.

03 / Books

Into your calendar, on the call

It is given your real open slots, offers a few, and books the one the caller picks. Only a slot it offered can be booked, so it cannot double-book you.

Every call, text and chat in one list

A call it answered, a call that went unanswered, a booking it made, a text confirming Thursday: each one a row in the inbox, tagged with the channel, with the transcript and the recording behind it.

Text the customer yourself from the same thread and the agent stands down. Hand it back when you are done.

The Inbox as one list: web chat, texts and calls together, a call marked no answer, a completed call that booked a roof inspection, texts confirming a Thursday appointment and asking the price, each row tagged with the channel it arrived on.

What a front desk does, without the desk

The parts of reception that can be written down, done every time.

Voice

A voice you choose, or your own

Google, Amazon Polly or ElevenLabs voices, or bring your own ElevenLabs or Fish Audio key and it speaks with a voice you cloned from a recording.

Texts too

The follow-up text after the call

The same agent answers texts on the same number, so a confirmation, a reminder or a "running late" is one conversation with the caller.

Memory

It knows the returning customer

The phone number is attached to the contact. When they ring again, it has the history, the last booking and what they asked before.

Record

Transcripts and recordings

Every call is transcribed by Google or Deepgram and kept against the contact, alongside the booking it produced.

What you connect

A Twilio number for the calls, an SMS carrier for the texts (Twilio does both), and the calendar the bookings should land in.

Add the widget to your site and the same receptionist answers the visitors who would rather type.

NumberTwilio, for calls and texts
CalendarGoogle, Microsoft 365, Calendly, Acuity, Square and more
VoiceGoogle, Polly, ElevenLabs, or your own clone
TranscriptionGoogle, or Deepgram on your key
Hours and pricesdata points in the knowledge base
Websiteone line of script for the widget

Before you sign up

Does it really talk, or is it a menu?

It talks. The agent listens and speaks in real time on the call, answers questions from the knowledge base, and books a slot while the caller is on the line. On calls it switches to your provider's fastest model automatically so it does not leave gaps.

What number do callers dial?

Your own. Calls run on a Twilio number in your account, so you can keep the number you already advertise by forwarding it, or use a new one. The carrier bills you at its rates; we add nothing on top.

Can it transfer the call to me?

It can take the details and tell you: the thread lands in your inbox with the transcript, and a rule in its instructions decides which calls should get that treatment. Reply by text from the same thread and it stands down on that customer.

What does it cost per call?

Nothing from us. The plan is $25 a month for the whole account. You pay Twilio for the minutes and your AI provider for the model, both at cost.

Can it book for more than one person?

Each agent books into the calendar you connect to it. Run one agent per person or per location, each with its own number and calendar. Unlimited agents are included.

The next call gets answered.

Connect a number, set your hours and prices, link the calendar, and let it take the ones that come in while you are on a job.

7-day free trial · Cancel anytime