Missed calls go to a competitor
A caller who gets voicemail rarely leaves one. They ring the next name on the list, and the first one to pick up gets the booking.
It answers on your own number, speaks in real time, tells the caller your hours, your prices and what is available, and books the appointment straight into your calendar. The transcript is in your inbox before you are back from the job.
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For a trade, a clinic or a salon, the call you missed is usually the job you lost.
A caller who gets voicemail rarely leaves one. They ring the next name on the list, and the first one to pick up gets the booking.
They write down a name and a number. The caller wanted a price and a time, and now they are waiting for a callback that competes with everything else in your day.
A time agreed on the phone, on a sticky note, in a text: the diary has three sources of truth and none of them is the diary.
Evenings and weekends are when people plan. Nobody is there to take the call, so the plan gets made with someone else.
It answers, it talks, it books, and it leaves you a transcript.
Calls run on your own Twilio number, with separate switches for answering and dialling. The agent hears and speaks in real time, using your provider's fastest model so it never leaves a silence.
Your hours, your prices and your lead times are data points in the knowledge base. Your services are the documents and Q&A pairs. It answers from those and nothing else.
It is given your real open slots, offers a few, and books the one the caller picks. Only a slot it offered can be booked, so it cannot double-book you.
A call it answered, a call that went unanswered, a booking it made, a text confirming Thursday: each one a row in the inbox, tagged with the channel, with the transcript and the recording behind it.
Text the customer yourself from the same thread and the agent stands down. Hand it back when you are done.

The parts of reception that can be written down, done every time.
Google, Amazon Polly or ElevenLabs voices, or bring your own ElevenLabs or Fish Audio key and it speaks with a voice you cloned from a recording.
The same agent answers texts on the same number, so a confirmation, a reminder or a "running late" is one conversation with the caller.
The phone number is attached to the contact. When they ring again, it has the history, the last booking and what they asked before.
Every call is transcribed by Google or Deepgram and kept against the contact, alongside the booking it produced.
A Twilio number for the calls, an SMS carrier for the texts (Twilio does both), and the calendar the bookings should land in.
Add the widget to your site and the same receptionist answers the visitors who would rather type.
It talks. The agent listens and speaks in real time on the call, answers questions from the knowledge base, and books a slot while the caller is on the line. On calls it switches to your provider's fastest model automatically so it does not leave gaps.
Your own. Calls run on a Twilio number in your account, so you can keep the number you already advertise by forwarding it, or use a new one. The carrier bills you at its rates; we add nothing on top.
It can take the details and tell you: the thread lands in your inbox with the transcript, and a rule in its instructions decides which calls should get that treatment. Reply by text from the same thread and it stands down on that customer.
Nothing from us. The plan is $25 a month for the whole account. You pay Twilio for the minutes and your AI provider for the model, both at cost.
Each agent books into the calendar you connect to it. Run one agent per person or per location, each with its own number and calendar. Unlimited agents are included.
One subscription, unlimited agents. Most accounts run several, one per job.
Connect a number, set your hours and prices, link the calendar, and let it take the ones that come in while you are on a job.
7-day free trial · Cancel anytime