What do AI agents for electricians actually do when the phone rings?
With answering switched on, the agent picks up your Twilio number in real time and speaks from the script and knowledge base you gave it. It asks the questions you wrote, such as what has gone off and whether anything is hot, answers "how much is a call-out?" from your data points, and offers the first slots that are genuinely open in Jobber, Housecall Pro, ServiceTitan or Google Calendar. When the customer picks one it writes the booking in and confirms it. The recording and transcript land in your inbox tagged as a call. Anything you named as a hand-over, a burning smell for instance, is passed to you the way you instructed.
Is this an electrician answering service?
It does the job an answering service does, on your own number, without the per-call fee, and it goes further than taking a message. An electrician answering service writes down the name and says someone will call back. This agent quotes the call-out fee, books the survey into your schedule and texts the confirmation from your number. It is the same on the website chat and the social DMs, so it is closer to an AI receptionist for electrical contractors than a message-taking service. If you would rather it only took details after hours and booked nothing, write that in its instructions.
Can it handle EV charger installation leads?
Yes, and they are the enquiries it suits best, because they arrive at all hours and ask the same questions. Load your charger prices, whether a panel upgrade is usually needed, your lead times and any grant or scheme detail you want it to mention as data points and Q&A pairs. The agent answers those on the website chat, by text, by email and on the phone, asks for the details you told it to collect, such as the panel rating and where the car parks, and books the survey into real open slots. Every charger enquiry lands in the inbox as one contact, however many channels the customer used.
Can it book into Jobber, Housecall Pro or ServiceTitan?
Yes. Connect one of them, or Google Calendar, Microsoft 365 or one of the other calendars, and the agent is given the slots that are genuinely open for the week ahead. It offers a few, and when the customer picks one that choice is checked against the slots that were offered, written to the schedule with the address and the job, and confirmed in the reply. It cannot book a time that was not free, it cannot cancel an appointment it was not shown, and every booking, cancellation and note is logged against the customer.
How does it know my rates and whether I am certified?
From the knowledge base you built. Your call-out fee, hourly rate, fixed prices and service area are entered as data points, your terms, price list and certificates are uploaded as documents, and the questions you get every day are written as Q&A pairs with your answers. The agent answers only from that material and links only to the pages of your own site you allowed. If a customer asks something that is not in there, it says so and hands over to you, rather than guessing at a price or a regulation.
How does electrical lead follow-up work for quotes?
A quote follow-up is a campaign. You write the steps once, an email on day 2 asking whether they had questions, a text on day 5, a call on day 9, a final note on day 14, with each step's delay and send condition, and the days, hours and time zone it may contact anyone. The agent answers replies from the quote and your Q&A pairs, and stops the moment the customer replies, books or opts out on any channel. A price negotiation, if you name it as a hand-over, comes to your inbox with the agent standing down on that thread.
Can it remind past customers about inspections and chase contract renewals?
Yes, as campaigns at a list you already own. Pull a segment out of Jobber, Housecall Pro, ServiceTitan or HubSpot, or upload a CSV, and run the periodic inspection reminder, the landlord certificate reminder or the maintenance contract renewal at it, in your words, from your own address and number. A review request after a job is the same thing: a text or email you wrote, with the link you chose, sent on the day you set. The agent answers the replies and books the customers who say yes. It does not post reviews and it does not connect to review sites.
What do AI agents for electricians cost?
$25 a month or $200 a year for the whole account, with a 7-day free trial. That includes unlimited agents, contacts and lists, every channel, the inbox, the campaigns and the analytics, with no per-call, per-minute, per-message or per-seat charge. You bring your own AI key from one of sixteen providers and your own carrier account for texts and calls, and both bill you directly at cost, typically a few dollars a month for a busy agent. Nothing is metered, marked up or sold as credits.