Is Bold Agent Kit better than ElevenAgents?
It depends on what you are building. If you are a business, or an agency serving local businesses, and you want one agent that answers calls, texts, email, website chat and DMs, books real slots and follows up, Bold Agent Kit is the closer fit: it comes as a finished agent at $25 a month and can still use your ElevenLabs voice. If you are a team building an agent into your own product or contact centre, with SDKs, custom tools, many languages and live call transfer, ElevenAgents is built for that and Bold Agent Kit is not.
What is the difference between Bold Agent Kit and ElevenAgents?
ElevenAgents is a platform: a prompt, workflows, a knowledge base, client, webhook, code and MCP tools, SDKs for web and mobile, telephony through Twilio or SIP, and a large voice library in 70+ languages, priced on ElevenLabs plans with included minutes and the LLM and telephony on top. Bold Agent Kit is a finished agent for a business across calls, texts, email, website chat and eleven DM platforms, with campaigns, calendar booking, eighteen integrations and one inbox, at $25 a month for the account, with your own AI key and Twilio number billed to you at cost.
How does ElevenAgents pricing compare with Bold Agent Kit?
They are priced on different models. At the time of writing, ElevenAgents' published paid plans start at $6 a month, with a free plan too; each plan includes a monthly allowance of agent minutes and a concurrency limit, extra minutes are charged by the minute, and its pricing page says the LLM and any telephony are billed separately on top, based on usage. Bold Agent Kit is $25 a month or $200 a year for the whole account, with unlimited agents. Your AI provider, Twilio and, if you use your own key, ElevenLabs bill you directly. We charge nothing per minute.
How do I move an agent from ElevenAgents to Bold Agent Kit?
You rebuild it rather than import it. The system prompt becomes the agent's instructions; the knowledge base becomes documents, Q&A pairs and data points; the opening lines become a saved call script. Booking and customer look-ups come from connecting your calendar and CRM rather than from tools you wrote. Add your Twilio account, paste your ElevenLabs key to keep your voice, and import contacts as a CSV or a segment from HubSpot, GoHighLevel, Jobber or another connected CRM. Test on a second number, then switch answering on for the main line.
When is ElevenAgents the better choice?
When you are building rather than buying an agent. If the agent will live inside your own app or product, if you need SDKs for web and mobile, custom webhook, code or MCP tools, a visual workflow builder and simulation testing, if your callers speak many languages and you want the agent to switch between them mid-conversation, or if calls must be transferred live to people or SIP destinations, ElevenAgents covers that and Bold Agent Kit does not. Bold Agent Kit is the better fit when you want one finished agent across every channel on a flat plan.
Can I use my ElevenLabs voice, or a voice I cloned, in Bold Agent Kit?
Yes, and this is the one place the two products genuinely meet. Paste your own ElevenLabs key into the agent and it speaks with voices from your ElevenLabs library, including a voice you cloned there. You can also record a voice in the browser and clone it on your ElevenLabs or Fish Audio key from inside Bold Agent Kit. ElevenLabs bills you for that voice usage on your own account, at its rates, with nothing added by us. Without a key of your own, stock voices from Google, Amazon Polly and ElevenLabs are available.
Is ElevenAgents the same as ElevenLabs Agents or ElevenLabs Conversational AI?
ElevenAgents is the name ElevenLabs currently uses for its platform for voice and chat agents, one of three products in its navigation alongside ElevenCreative and ElevenAPI. People often search for it as ElevenLabs Agents or ElevenLabs Conversational AI, and the conversational AI page on ElevenLabs' site describes ElevenAgents. This page compares Bold Agent Kit with that product as ElevenLabs' own website described it on the date shown here. Bold Agent Kit is not affiliated with ElevenLabs; it simply lets you use your own ElevenLabs key for voices.
Can Bold Agent Kit transfer a call to a person, as ElevenAgents can?
No. ElevenAgents documents a transfer-to-number system tool for phone numbers and SIP URIs; Bold Agent Kit cannot put a live call through to another number. Instead it takes the caller's name, number and reason for calling, tells them what happens next, and puts the recording and transcript in your inbox with those details, tagged as a call. You name in its instructions which callers get that treatment, and the same number can text them back, with you replying in the thread yourself. If live transfer is essential to you, weigh that plainly.