Bold Agent Kit vs Hatch, for a home-service company, comes down to reach and price structure: Hatch is an AI platform for home-service and home-improvement teams across voice, SMS and email, priced per location as a platform fee plus usage on annual plans, while Bold Agent Kit is one AI agent that answers calls, texts, email, website chat and eleven DM platforms, books into ServiceTitan, Housecall Pro, Jobber or a calendar, and chases every estimate. It is $25 a month or $200 a year for the account, with unlimited agents, so a second branch is a second agent rather than a second location on the bill.
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Hatch's Voice AI answers inbound calls around the clock, including leads, support calls, vendors and spam, places outbound calls for speed to lead, estimate follow-up, appointment confirmations and customer recontact, books onto the live calendar while the caller is on the line, and transfers to a person with a spoken summary. Its site describes real-time booking with ServiceTitan.
Bold Agent Kit answers on a number in your own Twilio account, with separate switches for answering and dialling. The agent hears and speaks in real time on your provider's fastest model, asks the questions you wrote, quotes the call-out fee from your data points, and offers real open slots from ServiceTitan, Housecall Pro, Jobber or Google Calendar, writing the one the caller picks into the schedule. It cannot book a time that was not free. The recording and transcript land in the inbox as a call row, next to the texts and chats from the same customer, and anything you told it to hand over lands there for a person to pick up.
Hatch's Journey Builder coordinates voice, SMS and email in multi-day sequences, with customers enrolled automatically when CRM conditions are met and removed by exit triggers, such as a ServiceTitan estimate status. Hatch uses it for estimate follow-up, for nurturing aged leads and no-shows, and for customer recontact.
In Bold Agent Kit an estimate chase is a campaign: an email on day 2, a text on day 5, a call on day 9 and a last note on day 14, each step with its own delay and send condition, inside the days, hours and time zone you allow. Pull the open estimates out of ServiceTitan, Housecall Pro or Jobber as a segment, or upload a CSV, read the whole plan on the review screen, and press Start. The text step carries the sending window, the texts-per-hour pace and the Reply STOP line, and a reply, a booking or an opt-out on any channel ends the sequence on all of them, including anything already queued.
Hatch describes its AI as working across voice, SMS and email. Bold Agent Kit adds two places homeowners often start: the chat on your website and the DM. One line of script puts a widget on your site in your colour, with your image and a greeting you wrote, and eleven DM platforms, Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit and X, connect with your own app credentials.
The same agent answers all of them from the same knowledge base, so "do you service heat pumps?", "what does a tune-up include?" and "can you come Thursday?" get the answer you wrote, whether it arrives on the phone, in the chat or in a Facebook message. When a chat is worth keeping it asks for an email address or phone number, and the visitor is tied to the rest of their history, so the next call from that number is not a stranger and nobody is asked for their address twice.
Hatch covers customer recontact for memberships and recurring services through its Journey Builder and outbound calls. Bold Agent Kit does the same job as a campaign at a list you own: pull the customers whose maintenance plan is due, or whose system went in ten years ago, straight out of ServiceTitan, Housecall Pro, Jobber or HubSpot into a contact list, and run an email, a text and a call at them in your words, from your own mailbox and number.
Email goes out through your own mailboxes, Gmail or Outlook with an app password or any other host as SMTP and IMAP, each with a health score out of 100, SPF, DKIM and DMARC checked, warm-up on a ramp and automatic resting of an address that starts bouncing, so the reminders do not damage the domain your invoices go out on. The agent answers the replies and books the customers who say yes into a real open slot.
Hatch is an AI platform built for home-service and home-improvement companies: HVAC, plumbing, electrical and roofing, remodelling, windows and doors, and flooring, from small and mid-market firms to private-equity-backed, enterprise and multi-location groups. Its site describes AI that works across voice, SMS and email: a Voice AI that answers and places calls, a Messaging AI for text and email conversations, a Knowledge Engine for training it on the business, a Journey Builder for multi-day sequences, a Data Bridge that connects CRMs such as ServiceTitan, LeadPerfection, improveit 360 and AccuLynx and lead sources such as Yelp, Angi, Google LSA and Thumbtack, and a Command Center where CSRs, managers and owners work alongside the AI. It is sold on three tiers, Standard, Pro and Enterprise, priced as a platform fee plus usage on annual plans, paid monthly per location, with prices on request.
Both products answer the call, book the job and chase the estimate. Where they differ is what they are shaped around. Hatch is shaped around a home-service company's CSR team and its systems of record: the lead marketplaces, the CRM, the boards where CSRs work, the dashboards managers read across locations. Bold Agent Kit is shaped around one agent that works every channel a customer might use, on the business's own number, mailbox and AI key, and that any business, trade or not, can set up in an afternoon without a sales call.
The price structure is the other difference. Hatch is priced per location, with a platform fee plus usage and an annual term. Bold Agent Kit is $25 a month or $200 a year for the whole account, cancel anytime, with a 7-day free trial, unlimited agents, contacts and lists, and no per-location, per-seat, per-conversation or per-minute charge. The AI runs on your own key from one of sixteen providers, and texts and calls run on your own carrier account, each billed directly at the provider's rate, usually a few dollars a month for a busy agent.
Which one fits depends on the company. A multi-location group with a CSR floor, a steady flow of leads from Angi and Google LSA, and a need for oversight across divisions is the buyer Hatch describes. A company with a handful of vans on Jobber, Housecall Pro or ServiceTitan that wants every call, text, chat and DM answered and every estimate chased, without a per-location contract, is the buyer Bold Agent Kit is built for. This page sets out both fairly, including when Hatch is the better choice.
None of these is a fault in Hatch. Each follows from how it is priced and who it is built for, meeting a company that is smaller, or shaped differently, from the one Hatch describes.
Hatch's pricing page says pricing is a platform fee plus usage, and that plans are paid monthly per location. The figures themselves sit behind a request for pricing. For a company with one location that may be simple. For a company with three branches, or one planning a fourth, the software is priced by the number of locations, and there is no published figure to plan against before the conversation.
Hatch's plans are annual, paid monthly. For an established operation that has already decided on AI, a year is a reasonable term. For a smaller company putting an AI on its phone for the first time, which would rather see a month of real calls before it commits, a year is a longer decision than the test it wants to run.
Hatch's integration pages name ServiceTitan, LeadPerfection, improveit 360 and AccuLynx as CRMs, and Yelp, Angi, Google LSA and Thumbtack as lead sources. That is the stack of a larger home-service or home-improvement operation. A company that runs its schedule in Jobber or Housecall Pro should confirm its setup with Hatch directly; Bold Agent Kit connects to both of those, and to ServiceTitan.
Hatch describes its AI as working across voice, SMS and email. Homeowners also ask in the chat on your website at 9pm, in a Facebook message on Saturday morning, or on Instagram or WhatsApp after seeing a van on their street. A company whose enquiries increasingly start there will want those answered by the same agent, from the same price book, as the calls.
You build the agent once. From then on it answers on every channel you connect, books into the field-service software you already run, and chases every estimate on a schedule you wrote, fetching a person only for the conversations that need one.
A call on your Twilio number is answered in real time from your script and your knowledge base. A text, a website chat, an email or a DM on any of eleven platforms is answered the same way, from the same material: your price book, your service area, your membership terms, your Q&A pairs. "Do you service heat pumps?", "what does a tune-up include?" and "can you come today?" get the answer you wrote, and a question that is not in the material is handed to you rather than guessed at.
The agent is given the slots that are genuinely open for the week ahead, offers a few, and writes the one the customer picks into the schedule with the notes. It cannot book a time that was not free and it cannot cancel an appointment it was not shown. With the CRM connected it reads the customer before it answers, what you did for them last time and what is still open, and every booking is logged against the contact.
An open estimate is chased by email on day 2, text on day 5 and a call on day 9, in your words and inside the hours you allowed. A membership due for renewal or a system due for service gets a reminder from a segment you pulled out of the CRM. Every sequence stops the moment there is a reply, a booking or an opt-out on any channel, and anything queued to that person is cancelled.
The biggest structural difference between Bold Agent Kit and Hatch is how a growing company pays for it. Hatch is priced per location, as a platform fee plus usage, on annual plans. Bold Agent Kit is $25 a month or $200 a year for the account, with unlimited agents, so a company with three branches can run three agents, each with its own number, mailbox, service area, price book and funnel, and pay the same for the software as a company with one.
Each branch's agent reports on its own: reached, replied, visited, booked, the value won and the median time from first contact to the booking, with the channel each customer converted on. The dashboard shows every agent side by side, and the inbox filters to one branch's number or one agent when the office is working a single location. The usage, texts and calls on your carrier account and the AI on your own key, is billed to you directly at cost, and it is the only part that grows with the work.
Each one answers a reason companies look past a per-location platform, and each one runs while the vans are out, without anybody remembering to do it.
The no-heat call at 10pm is answered at 10pm on your own number, with the call-out fee and the first slot you actually have. No voicemail and no callback in the morning.
Real open slots from ServiceTitan, Housecall Pro, Jobber or Google Calendar, written in while the customer is still talking, and confirmed by text from your number.
Email, text, call, email again, on the days you set. It does not get embarrassed asking a third time, and it stops the moment the customer replies, books or opts out.
The website chat at 9pm and the Facebook message on Saturday are answered by the same agent, from the same price book, as the calls.
Every call, text, chat, email, booking and job is recorded against a person and reported as a funnel, per agent and across all agents. For a home-service company, that means per branch as well as per channel.
The funnel counts people rather than messages: how many the agent reached, how many replied, how many went on to visit your site, and how many booked, with the total value won and the median time from first contact to the booking. Set a goal with the value of a typical job, or mark a job won by hand when the invoice is paid, and an estimate follow-up campaign reports what it brought in rather than how many texts it sent.
Below the funnel, a channel table shows where each customer first made contact and which channel they were on when they booked, so you learn whether it is the call, the chat or the estimate chase that fills the schedule. One row per customer shows the whole history in order, with recordings and transcripts, and visit triggers close the loop: when a known homeowner returns to your maintenance-plan page and leaves, the agent can follow up after a delay on the channel they last used. Page goals and visit triggers need a one-line snippet on your site; conversations, bookings and a manual "won" work without it.
Built from the cookie, email address and phone number attached to that contact, so activity months apart on different channels appears on one row.
Page goals and visit triggers require a one-line snippet on your website. Conversations, bookings and manually marking a deal won work without it.
The middle column is what Hatch says on its own website about each job, checked on the date shown below. The right-hand column is what Bold Agent Kit does. Both answer calls, book jobs and chase estimates; the differences are in reach, integrations and how each is priced.
| The job | Hatch | Bold Agent Kit |
|---|---|---|
| Who it is built for | Home-service and home-improvement companies, from SMB and mid-market to enterprise and multi-location groups | Any business. For trades, it books into ServiceTitan, Housecall Pro, Jobber or a calendar |
| How it is priced | A platform fee plus usage, paid monthly per location, across Standard, Pro and Enterprise; prices on request | $25 a month or $200 a year for the account, unlimited agents, no per-location charge |
| Term | Annual plans | Monthly or yearly, cancel anytime, 7-day free trial |
| Channels | Voice, SMS and email | Calls, texts, email, website chat and eleven DM platforms |
| Systems it connects to | CRMs including ServiceTitan, LeadPerfection, improveit 360 and AccuLynx; lead sources including Yelp, Angi, Google LSA and Thumbtack | ServiceTitan, Housecall Pro, Jobber, HubSpot, GoHighLevel, eight calendars and five stores. No lead marketplaces |
| Estimate follow-up and recontact | Journey Builder: multi-day voice, SMS and email sequences, enrolled automatically from CRM conditions, with exit triggers | Campaigns across email, text and calls at a CRM segment or a CSV, with send conditions and stop rules |
| Where the team works | Command Center: conversation boards, live AI monitoring and transfers, transcript review and ROI dashboards across workspaces | One inbox filtered by channel, number or agent, with takeover and hand-back, and a funnel per agent |
| The AI itself | Part of the platform, with more contacts, AI conversations and messaging included on Pro | Your own key from sixteen providers, billed by the provider at cost |
Hatch is built for home-service and home-improvement teams, particularly those with CSR staff, lead-marketplace volume and several locations, and it connects to CRMs and lead sources Bold Agent Kit does not. Bold Agent Kit is built around one agent on fifteen channels, at $25 a month or $200 a year for the whole account, month to month if you like, with unlimited agents, the AI on your own key and texts and calls on your own carrier, both billed at cost. Ask Hatch for a current quote for your number of locations before you compare.
We checked Hatch’s public website on 11 September 2026 for this comparison. Plans and features change, so check usehatchapp.com for the current detail. Hatch is a trademark of its owner, and Bold Agent Kit is not affiliated with or endorsed by it.
Some companies move their answering and follow-up across, some are choosing an AI for the first time, and some are better served by Hatch. Here is how each looks.
A home-service company moving its answering and follow-up onto one flat plan. Build the agent from what your CSRs already know, connect your number, mailbox and field-service software, and move one job at a time: inbound calls first, then the estimate chase, then membership reminders. Contacts come across as a segment from ServiceTitan, Housecall Pro or Jobber, or as a CSV.
A trade company that has never had an AI answering its phone, weighing the two for the first time. If you run a few vans on Jobber or Housecall Pro, most of your leads arrive by phone, text, the website and Facebook, and you would rather try something month to month before committing, Bold Agent Kit can be answering this afternoon on a 7-day free trial, and no campaign sends until you say so.
A multi-location home-service or home-improvement group with a CSR team, a steady flow of leads from marketplaces such as Angi, Yelp, Google LSA and Thumbtack, and a CRM such as LeadPerfection, improveit 360 or AccuLynx should look hard at Hatch. It is built around exactly that: automatic enrolment from CRM conditions, warm transfers to CSRs with a spoken summary, conversation boards for the team, and oversight across locations and divisions. Bold Agent Kit does not connect to lead marketplaces or to those CRMs.
Connect the tools you already run and the agent works them like an assistant would: it takes appointments straight into your calendar, writes notes and outcomes back to the CRM, and reads your store to see what somebody has bought before it answers them.
Bookings are real, not guesses. It is only ever given slots that are genuinely free, and it can only take one it actually offered — so it cannot invent a time or double-book you. The same connection pulls a segment of past customers into a list when you want to run a campaign at them.
HubSpot
GoHighLevel
Housecall Pro
ServiceTitan
Jobber
Google Calendar
Microsoft 365
Calendly
HubSpot Meetings
Zoho Bookings
Acuity
Cal.com
Square
Stripe
Shopify
WooCommerce
Wix
SquarespaceEach agent uses a model on your own API key, in the same way it sends from your own mailbox and your own phone number. Sixteen providers are supported: OpenAI, Anthropic, Gemini, xAI and Mistral; DeepSeek, GLM, Kimi, Qwen and MiniMax; Groq, Together, Fireworks and OpenRouter; and Ollama or any other OpenAI-compatible endpoint you host yourself.
Bring your own credentials and you own the whole stack: your model provider, your mailboxes, your carrier, your CRM. We charge for the software and nothing else — no token markup, no metering, no credit packs — so your provider bills you direct at their rates, usually a few dollars a month per agent.
OpenAI
Anthropic
Gemini
xAI
Mistral
DeepSeek
GLM
Kimi
Qwen
MiniMax
Groq
Together
Fireworks
OpenRouter
Ollama
Any OpenAI APIA new address sending forty cold emails a day gets filtered, and takes the domain with it. Mailboxes that opt into warm-up send each other ordinary mail on a ramp, starting at five a day. The receiving mailbox finds each message, moves it out of spam if it landed there, marks it read and replies to a share of them.
Each mailbox carries a health score out of 100 — SPF, DKIM and DMARC on the sending domain, seven days of real sends and bounces, and where its own warm-up mail is landing — with the reasons listed. A mailbox whose bounce rate or spam placement passes a threshold is pulled out of campaign rotation automatically, before it damages the domain.
Three steps. Inbound answering can be switched on with no campaign at all, and an estimate chase is created as a draft that shows every customer and every step before it sends anything.
Name the agent, choose a model and paste your API key. Then give it what your CSRs carry in their heads: your price book, membership terms and warranties as documents, your call-out fees, hours and service area as data points, the questions they answer every day as Q&A pairs, and the pages of your site it may link to, which it reads, stores and links verbatim. Much of this is already in the knowledge you loaded into Hatch.
Write the instructions last: how it should talk, which questions it must ask on a no-heat or no-cooling call, what it may offer, and the exact situations in which it should stop and fetch a person. A gas smell, a commercial enquiry and a customer disputing an invoice are the usual three.
Add the number customers already ring, on your own Twilio account for calls and texts, the office mailbox for estimates, the chat snippet for your website and the social accounts customers actually message. Each runs on your own account, so the number on the van and the address on the estimate stay yours, and so does the sending reputation.
Then connect ServiceTitan, Housecall Pro, Jobber or Google Calendar so the agent can book. The same connection reads the customer before it answers, writes the booking and the notes back, and pulls a segment, open estimates or memberships due, into a list when you want to run a campaign. Run a branch per agent if you have more than one.
Switch auto-reply on for the number and the chat and the agent starts picking up what already arrives. Watch the first week of calls in the inbox, read the transcripts, and add a Q&A pair wherever it handed over something it could have answered.
Then build the estimate chase across email, text and calls, set the days, hours and time zone it may contact anyone, and read the whole plan on the review screen. Nothing leaves until you press Start. Pause a campaign when the schedule is full for the fortnight and resume it when it is not.
One account runs unlimited agents, one per client, and nothing is shared between them. A knowledge base belongs to a single agent, and content from one agent is never used to generate replies for another.
Invite a client by email address and they get their own login, which opens onto the one agent you gave them: its conversations, its numbers, its analytics and a reply box. They cannot see your other clients, your API keys, your settings or your billing. Access is deny-by-default.
No seat tiers, no credit packs, no per-agent or per-channel pricing, and nothing held back behind an enterprise call.
| Agents | |
|---|---|
| How many | Unlimited — one per business, brand or job |
| Shared brain | The same identity, instructions and knowledge on every channel |
| Knowledge base | Documents, Q&A pairs, data points and pages of your own site |
| Isolation | One agent's content is never used to reply for another |
| Client seats | Invite a client into one agent, with their own login |
| Channels | |
| As many mailboxes per agent as you connect, rotated by campaigns | |
| Text messages | Nine providers — Twilio, Telnyx, SimpleTexting, Plivo, Vonage, Sinch, Bandwidth, MessageBird, ClickSend |
| Phone calls | Answering and dialling, with recordings and transcripts |
| Transcription | Google, or Deepgram nova-3 on your own key |
| Voices | Google, Amazon Polly and ElevenLabs, or your own ElevenLabs / Fish Audio account |
| Voice cloning | Record a voice in the browser and clone it on your ElevenLabs or Fish Audio key |
| Website chat | A widget on your site with your colour, image and greeting |
| Social DMs | Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit, X |
| Inbox | |
| One list | Every channel's conversations together, newest first, tagged by channel |
| Filters | By channel, by mailbox or number, or by agent |
| Takeover | Reply yourself and the agent stands down on that thread |
| Hand back | Return the thread to the agent when you are done |
| Campaigns | |
| Multichannel sequences | Email, text and call steps in one campaign, each with its own timing |
| Send conditions | Send a step only if they opened, did not open, clicked or did not click |
| Schedule | The days, hours and time zone anything may be sent |
| Stop rules | A reply, a booking or an opt-out on any channel ends the sequence |
| Pacing | Per-mailbox and per-number hourly limits, pausable and resumable |
| Review before start | The full plan is shown; a campaign sends nothing until you start it |
| Templates | Email, text and call scripts, saved once and reused |
| Analytics | |
| Funnel | Reached, replied, visited, converted, plus value won and time to convert |
| By channel | Where each person started, and the channel they converted on |
| Pages | Which pages known people read, and how many of them converted |
| Journeys | One row per person: every message, visit, call and booking in order |
| Goals | A page rule or a manual "won", each with a dollar value |
| Triggers | A known person returns to a page — notify you, or send a follow-up |
| Open and click tracking | Recorded per campaign and added to that person's history |
| Integrations | |
| Calendars | Google, Microsoft 365, Calendly, Cal.com, Acuity, Zoho, Square, HubSpot Meetings |
| CRMs and commerce | HubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Stripe, Shopify, WooCommerce, Wix, Squarespace |
| Booking | Real open slots offered, and only an offered slot can be booked |
| CRM import | Import a segment of customers into a contact list |
| Deliverability and compliance | |
| Mailbox warm-up | Ramped sending across the network, with spam rescue and replies |
| Health score | SPF, DKIM, DMARC, bounce rate and inbox placement, with reasons |
| Auto-rest | A failing address is removed from rotation automatically |
| Unsubscribes | One click, honoured automatically, including on queued mail |
| Reply limits | One reply per thread, per-sender daily and per-channel hourly caps |
| Filtering | Bounces, out-of-office and no-reply addresses ignored |
| List building | |
| Contact extraction | Emails, phone numbers and social profiles, on any site. Unlimited. |
| Deep scan | Follows the pages of a domain most likely to carry contact details |
| Domain queue | Load a CSV of sites and work through them one at a time |
| Contacts and lists | Unlimited, by email or phone, with CSV import and export |
| AI | |
| Your own key | Sixteen providers, including any OpenAI-compatible endpoint you host |
| What we charge for AI | Nothing — no markup, no metering, no credit packs |
| On calls | Uses your provider's fastest model automatically |
| Account | |
| Platforms | Chrome side panel and web dashboard on one login |
| Members' forum | Six boards, visible only once you are signed in |
| Referral program | $50 a year per referral ($5 a month), recurring for the life of the account |
| Support | support@boldagents.co |
Billed monthly. No add-ons, no seat tiers. Cancel anytime.
$16.67 a month, billed once a year. No add-ons, no seat tiers. Cancel anytime.
For some companies, yes, and for others, no. For a trade company with a handful of vans on Jobber, Housecall Pro or ServiceTitan that wants every call, text, email, website chat and DM answered and every estimate chased, month to month at $25 for the whole account, Bold Agent Kit is the better fit. For a multi-location group with a CSR team, leads from Angi, Yelp, Google LSA and Thumbtack, and a CRM such as LeadPerfection, improveit 360 or AccuLynx, Hatch is the better fit, because it is built around that operation and connects to those systems.
Reach, integrations and price structure. Hatch is an AI platform for home-service and home-improvement companies, working across voice, SMS and email, with a Journey Builder for sequences, a Command Center for CSR teams and connections to CRMs and lead marketplaces; it is priced per location as a platform fee plus usage, on annual plans. Bold Agent Kit is one AI agent across calls, texts, email, website chat and eleven DM platforms, booking into ServiceTitan, Housecall Pro, Jobber or a calendar, at a flat $25 a month for unlimited agents on your own AI key and carrier.
Hatch's pricing page says its pricing is a platform fee plus usage, on annual plans paid monthly per location, across Standard, Pro and Enterprise tiers, with prices available on request. Bold Agent Kit is $25 a month or $200 a year for the whole account, with a 7-day free trial, cancel anytime, unlimited agents and no per-location, per-seat, per-conversation or per-minute charge. You bring your own AI key and carrier account, and both bill you directly at cost, typically a few dollars a month for a busy agent. Ask Hatch for a current quote to compare.
One job at a time. Build the agent from what your CSRs already know: your price book and membership terms as documents, fees, hours and service area as data points, and the questions they answer every day as Q&A pairs. Connect your number on your own Twilio account, your mailbox, the chat snippet and ServiceTitan, Housecall Pro or Jobber. Switch inbound answering on first, then pull your open estimates out of the CRM as a segment, or upload a CSV, and run the estimate chase as a campaign. Membership reminders come last, once the first two are running.
When you run a larger home-service or home-improvement operation. If you have a CSR team who need conversation boards, live monitoring of the AI and warm transfers with a spoken summary; if a large share of your leads come from Angi, Yelp, Google LSA or Thumbtack; if your CRM is LeadPerfection, improveit 360 or AccuLynx; or if you need oversight across several locations and divisions, Hatch is built for that and Bold Agent Kit is not. Automatic enrolment into sequences from CRM conditions is another reason to choose it.
Yes, all three, along with Google Calendar, Microsoft 365, HubSpot, GoHighLevel and the other calendars and stores among its eighteen integrations. Connect one and the agent is given the slots that are genuinely open for the week ahead, offers a few, and writes the one the customer picks into the schedule with the notes. It reads the customer before it replies, writes bookings and notes back, and pulls a segment of customers, such as open estimates or lapsed memberships, into a list for a campaign. It cannot book a time that was not free.
Not directly. Bold Agent Kit does not connect to lead marketplaces. It answers the enquiries that reach the channels you connect: when a homeowner calls or texts your number, emails your mailbox, uses the chat on your website or messages you on Facebook, Instagram or WhatsApp, the agent answers, books and follows up. Hatch lists Yelp, Angi, Google LSA and Thumbtack as lead sources it integrates with, so if marketplace leads are a large share of your work, that is a genuine reason to weigh Hatch.
Yes, and it costs nothing extra. One account runs unlimited agents, each with its own number, mailbox, knowledge base, service area, price book and analytics, and nothing is shared between them. Filter the inbox to one branch's agent when the office is working that location, or see every agent side by side on the dashboard. A branch manager can be invited into their own agent with their own login, seeing its conversations, numbers and analytics and nothing else. The plan stays $25 a month or $200 a year.
How Bold Agent Kit compares with the other tools people shortlist for the same job.
Load the price book, connect the number and the schedule, switch answering on. Every call picked up, every estimate chased, every booking in the schedule, for $25 a month for the whole account.
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