Bold Agent Kit vs Lindy
For your team, or your customers.

Bold Agent Kit vs Lindy comes down to who the AI is talking to. Lindy is an AI assistant your team works with in Slack, in the inbox and in meetings, taught skills and routines in plain English and priced per seat in credits. Bold Agent Kit is a ready-made sales and service agent that answers your customers on email, text, phone, website chat and eleven DM platforms, set up from a knowledge base and instructions, for $25 a month.

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Every channel wired into one agent and out to the tools behind it: email, SMS, phone, Instagram, Messenger, WhatsApp, Telegram, LINE, Slack, Discord, X, Reddit, Bluesky, website chat, campaign sequences and follow-ups on one side; HubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Google Calendar, Microsoft 365, Calendly, HubSpot Meetings, Zoho Bookings, Acuity Scheduling, Cal.com, Square Appointments, Stripe, Shopify, WooCommerce, Wix and Squarespace on the other.

Your customers, not your colleagues

Lindy's own documentation describes an assistant that lives in Slack. The team shares one Lindy in its channels, each person has a personal Lindy in their DMs, and it runs the inbox, prepares for and records meetings, handles scheduling and takes on the work people hand it. Each teammate connects their Google or Microsoft account, and can add their own phone number to text their Lindy from anywhere. It is built to work for the people inside your business, and it can be pointed at a wide range of that work.

Bold Agent Kit faces the other way. It answers the people outside your business: the visitor on your website at 9pm, the customer who texts your number, the caller who rings while you are on a job, the Instagram DM on a Saturday. One line of script puts a chat widget on your site in your colour, with your image and a greeting you wrote. When a visitor asks how much it is, the agent answers with your price and the page you allowed, then asks for an email address so the next conversation starts from the same history.

A website chat conversation in the Inbox: the visitor asks how much it is, the agent answers with the price and a link, the visitor's story is drawn across the top, and a reply box lets a person take the thread over.

Fifteen customer channels, already built

Lindy connects to more than 1,000 tools, each by OAuth or an API key, and supports MCP servers. Where no integration exists, its documentation says it can drive the browser the way a person would, or write its own integration against the tool's API. That reach is the point of a general assistant: it can be pointed at nearly any app your team uses, and taught what to do there.

Bold Agent Kit has a much shorter list, and every item on it is finished and aimed at customers. Email from any mailbox you connect. Texts on your own number through Twilio, Telnyx, SimpleTexting, Plivo, Vonage, Sinch, Bandwidth, MessageBird or ClickSend. Calls on Twilio, with separate switches for answering and dialling. A website chat widget. And eleven DM platforms: Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit and X. The same agent answers all fifteen from one knowledge base, and every thread lands in one inbox.

The agent's Social tab: Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit and X as a grid of platform cards, each connected with your own app credentials.

A sequence aimed at customers, with the rules already on

Lindy's routines are saved instructions that do recurring work on their own. Each has a trigger, which is a schedule or an event such as an email received or sent, a Slack message, a calendar event about to start or a meeting ending; a prompt written in plain English; and a destination, such as a Lindy chat, a text, a Slack DM or a thread in a team channel. It is a flexible way to have recurring work done and reported back to the team.

Bold Agent Kit's follow-up is a campaign aimed at customers. An email on day 0, a text on day 2, a call on day 5, each step with its own delay and send condition: opened, not opened, clicked, not clicked. The text step carries a TCPA consent tick, the sending window and the Reply STOP line. The campaign is created as a draft, shows its whole plan on a review screen, and sends nothing until you press Start. A reply, a booking or an opt-out on any channel ends the sequence on every channel.

The text messages card in the campaign builder: which agent's number sends, texts per hour per number, a TCPA consent tick with the 9am to 8pm sending window and the Reply STOP line, and the opening text of the sequence.

One price for the account, however busy the month

Lindy is priced per user per month. Each seat adds its plan's credits to one pool the whole workspace draws from; credits refresh at the start of each billing cycle and do not roll over, and more can be bought as top-ups. At the time of writing, its published plans start at $29.99 a month per user. That model suits an assistant whose value grows with the number of people on your team who use it.

Bold Agent Kit is $25 a month, or $200 a year, for the whole account: unlimited agents, unlimited contacts, every channel, and no charge per seat, per message or per conversation. The AI runs on your own key with one of sixteen providers, billed to you by that provider at cost, and texts and calls run on your own carrier account at your carrier's rates. The dashboard reports the people reached, the people who replied and converted and the value won, and the bill does not move with any of them.

The Bold Agent Kit dashboard: 157 people reached, 89 replied, 59 visited the site, 9 converted and $4,050 of value won over the last 30 days, with a breakdown by channel and by agent, and recent journeys underneath.

How Bold Agent Kit and Lindy compare: one works for your team, one talks to your customers

Most comparisons between AI tools start with a list of features. This one starts with a simpler question: who is on the other end of the conversation? Lindy is a general assistant for a company's own people. Its site lists work for marketing, sales, support, operations, finance, product and engineering, from triaging a support queue and updating the CRM to building dashboards, logging invoices, preparing for meetings and writing the daily brief. It lives in Slack, reads the team's email and calendar once each person connects them, and learns new procedures when somebody describes them in plain English. It can do far more kinds of work than Bold Agent Kit does.

Bold Agent Kit does one kind of work, and it does it on the customer side. It is a ready-made sales and service agent for the channels a business already uses: email, texts, phone calls, website chat and eleven social DM platforms. You do not assemble it from triggers, skills or integrations. You give it a knowledge base, which is your documents, your Q&A pairs, your prices and hours as data points and the pages of your own site it may link to, and you write its instructions: how it talks, what it may offer and when it should fetch a person. From then on it answers every genuine enquiry in seconds, books real calendar slots, and follows up until the person books, buys or opts out.

That difference in shape runs through everything else. Lindy connects to more than 1,000 tools and can be pointed almost anywhere; Bold Agent Kit connects to eighteen CRMs, calendars and stores and uses them for one purpose, which is knowing who it is talking to and putting the appointment in the diary. Lindy's recurring work is a routine that reports back to your team in a chat, a text or a Slack thread; Bold Agent Kit's is a campaign that sends to customers inside the hours and consent rules you set, and stops everywhere on an opt-out. Lindy's work arrives where your team already is; Bold Agent Kit's arrives in one inbox of customer conversations, where anyone can take over a thread.

The pricing follows the same split. Lindy charges per user, with credits pooled across the workspace, which fits a tool whose value grows with the number of people who use it. Bold Agent Kit charges $25 a month for the account, with unlimited agents and no seats, credits or metering, because the number of customers who write in has nothing to do with the number of people on your payroll. Many businesses will be well served by one or the other, and some will run both, side by side, for different jobs. The rest of this page sets out plainly where each one fits.

Customers, not colleaguesLindy works for the people on your team. Bold Agent Kit answers the people who contact your business.
Ready-made, not taughtA knowledge base and instructions, instead of skills, routines and integrations to set up.
Fifteen customer channelsEmail, texts, calls, website chat and eleven DM platforms, answered by one agent in one voice.
Bookings in your calendarReal open slots offered to a customer, and the one they pick written in and confirmed.
Account price, not seat price$25 a month for unlimited agents, where Lindy is priced per user with pooled credits.
Your own AI keySixteen providers, or a model you host, billed to you at cost. Nothing sold as credits.

Four reasons a Lindy team looks elsewhere for customer conversations

None of these is a fault in Lindy. They follow from what it is designed for: an assistant to your staff, priced by the seat. Answering and booking customers asks for something else.

01

It is set up around your team

Lindy's set-up begins in Slack. An admin installs it, teammates DM or mention it, and each person connects their Google or Microsoft account and adds their own phone number to text their Lindy. That is exactly the right shape for an assistant to your staff. The people a sales and service agent has to answer are customers, though, and they are not in your Slack. They email sales@, ring the business number, open the chat on your website and message the Instagram account.

02

The customer channels are yours to assemble

Lindy's integrations directory lists more than 1,000 tools, Twilio and Telegram among them, and its documentation describes writing an integration against a tool's API where none exists. Turning that reach into a customer desk still means choosing the number, the mailbox, the widget and the DM accounts, connecting each one and teaching the assistant what to do there. Some teams enjoy that work. Most businesses that simply want enquiries answered would rather the channels arrived finished.

03

Seats and credits follow your team, not your customers

Lindy charges per user, and each seat adds credits to a shared pool that the whole workspace draws from. Its usage guide measures work by how complex it is, and notes that every message in a thread re-reads everything above it. For internal work, that tracks what the team asks of it. A customer desk behaves differently: its volume rises with every campaign and every busy week, and has nothing to do with how many people are on the payroll.

04

Sales work needs sales machinery

Lindy's documented features centre on the inbox, meetings and the team: email drafting, labelling and alerts, follow-up bumps, meeting prep and recording, scheduling and the daily brief. A sales and service agent needs different parts: real calendar slots offered to a stranger, a sending window and a consent line on texts, a one-click unsubscribe honoured on every channel, warm-up and health scores for the mailboxes, and a funnel that shows which channel produced the sale.

A sales and service agent that arrives finished

You do not build Bold Agent Kit's agent from parts. You give it your material and your rules, connect the channels your customers use, and switch them on. From then on it does three things on every channel, without anybody remembering to.

01 / Answers

Every customer channel, one knowledge base

A genuine incoming message on any channel you switch on is answered in seconds from that agent's knowledge base: your documents, your Q&A pairs, your prices and hours, and the pages of your own site it may link to. It replies once per thread, respects a daily cap per sender and hourly caps per channel, and ignores bounces, out-of-office replies and no-reply addresses. Every reply is stored with the material it was generated from, so you can read back exactly why it said what it said.

02 / Books

A real slot, written into your calendar

Connect Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity, Zoho Bookings, Square or HubSpot Meetings, and the agent is given the slots that are genuinely free for the week ahead. It offers a few, the customer picks one, the pick is checked against what was offered, and the appointment is written in and confirmed in the reply. It cannot book a time that was not free, and it cannot cancel an appointment it was not shown.

03 / Follows up

Until they book, buy or opt out

A campaign runs email, text and call steps on their own timing, inside the days, hours and time zone you set, and shows its whole plan before it sends. A reply, a booking or an opt-out on any channel ends the sequence on every channel, and anything already queued to that person is cancelled. With the site snippet in place, a visit trigger follows up when a known lead returns to a page you named, on the channel they last used.

Every customer channel in one inbox, with a person one click away

Lindy keeps your team's work where your team already is, in Slack and the inbox. Bold Agent Kit gives your customers' conversations a place of their own: web chat, texts, call recordings and transcripts, email and social DMs, in one list, newest first, each row tagged with the channel it came in on. Filter it to one channel, one number or one agent. The lead who chatted on Tuesday and phoned on Thursday is one contact with one history, because the cookie, the email address, the phone number and the social account id are merged into one record that the agent reads before it replies.

Reply in any thread yourself and the agent stands down on that conversation, so it never talks over you. Hand the thread back and it picks up where you left it. Your instructions name the conversations that should come straight to a person, such as a complaint, a custom quote or a request for the owner, and those arrive with the agent quiet on that thread until you say otherwise.

The Inbox as one list: web chat, texts and calls together, a call marked no answer, a completed call that booked a roof inspection, texts confirming a Thursday appointment and asking the price, each row tagged with the channel it arrived on.

The four things a customer-facing agent has to get right

An internal assistant is judged by the work it takes off your team. A customer agent is judged by what happens to the enquiry. These four decide it, and each runs without anybody remembering to do it.

Speed

Answered while they are still there

A web chat at 11pm is answered at 11pm, a DM inside the platform's reply window, and a call is picked up and spoken to in real time on your own number, with your provider's fastest model so there are no silences.

Closing

The booking taken, not a link sent

The objection answered from your Q&A pairs, the offer your instructions allow, then real slots offered and the chosen one written to your calendar and confirmed in the reply.

Memory

One customer, one history

The chat, the email address, the phone number and the social account id become one contact, and the agent reads the whole history before it writes a word, so nobody is pitched twice.

Restraint

Stops the moment it should

One reply per thread, caps per sender and per channel, sending windows you set, and an opt-out on any channel that ends the sequence on all of them and cancels anything queued.

And you can see which conversations turned into customers

Lindy reports its work back to your team. Bold Agent Kit reports on your customers: every message, reply, page view, call, booking and sale is recorded against a person and shown as a funnel, per agent and across all agents.

The Bold Agent Kit dashboard: 157 people reached, 89 replied, 59 visited the site, 9 converted and $4,050 of value won over the last 30 days, with a breakdown by channel and by agent, and recent journeys underneath.

The funnel counts people rather than messages: how many the agent reached, how many replied, how many went on to visit your website and how many converted, with the total value won and the median time from first contact to the sale. Goals carry a dollar value, either a page rule or a deal you mark as won by hand, so an agent reports what it earned rather than how busy it was. A quiet month and a busy month are measured the same way, and neither changes the price.

Below the funnel, a channel table shows where each person first made contact and which channel they were on when they converted, so you learn whether the Instagram enquiries book on Instagram or by phone. A pages table shows what known people read before they bought, and one row per person shows their whole history in order, months apart and across channels. Page goals and visit triggers need a one-line snippet on your site; conversations, bookings and marking a deal won work without it.

People, not messagesReached, replied, visited your site, converted, and the total value won.
Time to convertThe median time from the first enquiry to the sale, so you know how long to follow up.
Which channel closed itWhere each customer started, and the channel they were on when they bought.
Pages before the saleWhat the people you already know read before they converted.
One row per customerEvery chat, DM, call, email, visit and booking for that contact, in order.
Goals with a dollar valueA page rule or a deal marked won, so the agent reports what it earned.
Journey view

Every event for one person

Built from the cookie, email address and phone number attached to that contact, so activity months apart on different channels appears on one row.

A journey row for one contact: their address, then every email reply in order along a single line, with earlier events folded up behind a +5.
Visit triggers

Follow up on a return visit

Page goals and visit triggers require a one-line snippet on your website. Conversations, bookings and manually marking a deal won work without it.

A saved visit trigger: when a lead visits /thank-you, email me after 20 minutes, once per 7 days, with a fired count and an on switch.

Bold Agent Kit vs Lindy, side by side

What each one does for the job this page is about: answering customers and turning enquiries into bookings. The middle column is what Lindy's own website and documentation describe; the right-hand column is Bold Agent Kit.

The jobLindyBold Agent Kit
Who it works forYour team: a shared Lindy in Slack channels and a personal Lindy in each person's DMsYour customers: the people who email, text, call, chat with or DM your business
How it is set upInstalled from Slack; each person connects Google or Microsoft and their tools, and teaches skills in plain EnglishOne agent per business or client, from documents, Q&A pairs, data points, your pages and instructions
Channels it worksSlack, the inbox, the calendar and meetings, iMessage or SMS to reach your own Lindy, and a Chrome extensionEmail, texts on nine carriers, calls on Twilio, a website chat widget and eleven DM platforms
Recurring workRoutines: a schedule or event trigger, a plain-English prompt, and a destination such as Slack or a DMCampaigns of email, text and call steps, drafted, reviewed and started by you, with stop rules
Booking appointmentsScheduling for the people on your team, from the calendar each of them connectsReal open slots from one of eight calendars offered to the customer, and the chosen one written in
IntegrationsMore than 1,000 tools by OAuth or API key, MCP servers, and browser use where no integration existsEighteen CRMs, calendars and stores, including HubSpot, Jobber, ServiceTitan, Stripe and Shopify
How it chargesPer user per month, with credits pooled across the workspace; published plans start at $29.99 a month per user$25 a month or $200 a year for the account; unlimited agents; no seats, credits or metering
Paying for the AIWork is measured in credits by how complex it is, with top-ups when the pool runs lowYour own key with one of sixteen providers, billed by them at cost, or a model you host

The two are built for different jobs. Lindy is a general assistant for your team, priced per user with pooled credits, and it can be taught far more kinds of work than Bold Agent Kit does, across far more apps. Bold Agent Kit is a ready-made agent for customer conversations on fifteen channels, at $25 a month or $200 a year for the account, with your AI provider and your carrier billing you directly at cost. If the work is inside your company, Lindy is built for it. If the work is answering, booking and following up the people who contact your business, Bold Agent Kit is.

We checked Lindy’s public website on 11 September 2026 for this comparison. Plans and features change, so check lindy.ai for the current detail. Lindy is a trademark of its owner, and Bold Agent Kit is not affiliated with or endorsed by it.

Where each one fits

Three situations we see often. In one of them Lindy is the better answer, and we say so plainly.

Plenty of teams will run both, side by side, for different jobs. Lindy in Slack preparing the meeting, drafting the internal update and writing the daily brief; Bold Agent Kit on the website, the phone line and the DMs, answering and booking customers. The two are not connected to each other and do not need to be: one works for your team, the other works for the people who contact you.

If the work you want done is inside your company, Lindy is the better fit. A team that wants an assistant in Slack to run inboxes, prepare for and record meetings, research, update tools and report back, across many of the more than 1,000 apps it connects to, is buying something Bold Agent Kit does not try to be. The same goes for a team whose support work is mostly internal: triaging a queue, logging invoices, building a dashboard.

It books your calendar, updates your CRM and knows what they bought

Connect the tools you already run and the agent works them like an assistant would: it takes appointments straight into your calendar, writes notes and outcomes back to the CRM, and reads your store to see what somebody has bought before it answers them.

Bookings are real, not guesses. It is only ever given slots that are genuinely free, and it can only take one it actually offered — so it cannot invent a time or double-book you. The same connection pulls a segment of past customers into a list when you want to run a campaign at them.

It books the slot itselfReal open times offered, and only a slot it actually offered can be booked.
Eighteen toolsHubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Stripe, Shopify and more.
It reads the customer firstWhat they bought, what is still open and what they are worth, before it replies.
Pull a segment into a listTake past customers straight out of the CRM and run a campaign at them.
Every action loggedBookings, cancellations and notes all recorded against that contact.

Eighteen CRMs, calendars and stores

  • HubSpot
  • GoHighLevel
  • Housecall Pro
  • ServiceTitan
  • Jobber
  • Google Calendar
  • Microsoft 365
  • Calendly
  • HubSpot Meetings
  • Zoho Bookings
  • Acuity
  • Cal.com
  • Square
  • Stripe
  • Shopify
  • WooCommerce
  • Wix
  • Squarespace

Powered by your own keys

Each agent uses a model on your own API key, in the same way it sends from your own mailbox and your own phone number. Sixteen providers are supported: OpenAI, Anthropic, Gemini, xAI and Mistral; DeepSeek, GLM, Kimi, Qwen and MiniMax; Groq, Together, Fireworks and OpenRouter; and Ollama or any other OpenAI-compatible endpoint you host yourself.

Bring your own credentials and you own the whole stack: your model provider, your mailboxes, your carrier, your CRM. We charge for the software and nothing else — no token markup, no metering, no credit packs — so your provider bills you direct at their rates, usually a few dollars a month per agent.

Your key, sixteen providersOpenAI, Anthropic, Gemini, xAI, Mistral, DeepSeek, Groq, OpenRouter and more.
Or a model you hostOllama, vLLM, or any other OpenAI-compatible endpoint of your own.
The fast model on callsIt switches automatically, because a phone call cannot wait for a sentence.
No metering from usNo markup, no credit packs, no per-message billing. A busy month costs no more.
Keys stored encryptedYour credentials are yours; we never send them anywhere but your provider.

Sixteen model providers, on your own key

  • OpenAI
  • Anthropic
  • Gemini
  • xAI
  • Mistral
  • DeepSeek
  • GLM
  • Kimi
  • Qwen
  • MiniMax
  • Groq
  • Together
  • Fireworks
  • OpenRouter
  • Ollama
  • Any OpenAI API

None of it matters if the email lands in spam

A new address sending forty cold emails a day gets filtered, and takes the domain with it. Mailboxes that opt into warm-up send each other ordinary mail on a ramp, starting at five a day. The receiving mailbox finds each message, moves it out of spam if it landed there, marks it read and replies to a share of them.

Each mailbox carries a health score out of 100 — SPF, DKIM and DMARC on the sending domain, seven days of real sends and bounces, and where its own warm-up mail is landing — with the reasons listed. A mailbox whose bounce rate or spam placement passes a threshold is pulled out of campaign rotation automatically, before it damages the domain.

Warm-up on a rampOpted-in mailboxes send each other ordinary mail, starting at five a day.
A health score out of 100SPF, DKIM and DMARC, seven days of real sends, and where the mail is landing.
A failing address rests itselfCross the bounce or spam threshold and it leaves campaign rotation on its own.
One-click unsubscribeHonoured automatically, including on messages already sitting in the queue.
Caps you cannot overshootOne reply per thread, a daily cap per sender, hourly caps per channel.

From Lindy to a customer agent in an afternoon

Three steps. Nothing is imported from Lindy; what you taught it moves across as a knowledge base and instructions. Auto-reply is a separate switch per channel, so the agent answers nothing until you turn a channel on.

Turn what you taught Lindy into a knowledge base

Name the agent, choose a model and paste your API key. Then give it what a customer needs: your service list or brochure as documents, your prices, hours and lead times as data points, and the answers to the questions customers actually ask as Q&A pairs. If you wrote skills for Lindy that describe how you handle an enquiry, the substance of those instructions is what belongs here, in your own words.

Add the pages of your own site the agent may link to, and write the instructions last: how it should talk, which offer it may make, whether it should always ask for the booking, and the exact situations in which it should stop and fetch a person. A custom quote, a complaint and "I want to speak to the owner" are the usual three.

Model16 providers, on your own key
Documentsbrochure, price list, PDF or Word
Q&A pairsthe answers you used to give by hand
Data pointsprices, hours, lead times, service area
Your pagesread, stored, linked verbatim
Instructionstone, the offer, when to hand over

Connect the channels your customers use

Lindy connects to your team's Slack, inbox and calendar. The agent connects to the channels your customers use: the chat snippet on your website, the social accounts they message, the mailbox they write to and the number they call. Each one runs on your own account, so the reply comes from you and the reputation stays yours. Start with one channel and add the rest later.

Then connect the calendar so it can book, and the CRM or store so it knows who it is talking to, and what they have bought, before it answers. Contacts for a campaign come in as a CSV or as a segment pulled straight out of the connected CRM.

Websiteone line of script, in your colour
Socialeleven platforms, your own app credentials
Mailboxapp password, or SMTP + IMAP
Numberone of nine SMS carriers; Twilio for calls
CalendarGoogle, Microsoft 365, Calendly and more
CRMHubSpot, GoHighLevel, Jobber and more

Switch a channel on, and keep Lindy for the team

Switch auto-reply on for the channels you want answered. Calls have separate switches for answering and dialling, so the agent can pick up without ever placing a call. From then on every genuine incoming message on those channels is answered from the knowledge base, once per thread, inside the daily and hourly caps.

If you are keeping Lindy for internal work, nothing about it changes; the two run side by side. Watch the agent's inbox for the threads your instructions send to a person, and put the leads who went quiet on a short campaign, which shows its whole plan before it sends and stops the moment they reply, book or opt out.

Auto-replya separate switch per channel
Callsanswering and dialling switched separately
Capsone reply per thread, daily and hourly limits
Hand overthe conversations you named come to you
Follow-upa campaign, drafted and reviewed first
Stop rulesa reply, a booking or an opt-out

One account, unlimited agents

One account runs unlimited agents, one per client, and nothing is shared between them. A knowledge base belongs to a single agent, and content from one agent is never used to generate replies for another.

Invite a client by email address and they get their own login, which opens onto the one agent you gave them: its conversations, its numbers, its analytics and a reply box. They cannot see your other clients, your API keys, your settings or your billing. Access is deny-by-default.

One agent per clientUnlimited agents on one account, and nothing crosses between them.
They see one agent, not your accountTheir own login, onto the conversations, numbers and analytics you gave them.
Deny by defaultNo settings, no API keys, no billing, no sight of your other clients.
Reporting they can readThat agent has its own funnel, so the client sees what it actually produced.
$50 a year per referralOr $5 a month on the monthly plan — on every payment, for the life of the account, not just the first.

One plan. Everything in it. Monthly or yearly.

No seat tiers, no credit packs, no per-agent or per-channel pricing, and nothing held back behind an enterprise call.

Agents
How manyUnlimited — one per business, brand or job
Shared brainThe same identity, instructions and knowledge on every channel
Knowledge baseDocuments, Q&A pairs, data points and pages of your own site
IsolationOne agent's content is never used to reply for another
Client seatsInvite a client into one agent, with their own login
Channels
EmailAs many mailboxes per agent as you connect, rotated by campaigns
Text messagesNine providers — Twilio, Telnyx, SimpleTexting, Plivo, Vonage, Sinch, Bandwidth, MessageBird, ClickSend
Phone callsAnswering and dialling, with recordings and transcripts
TranscriptionGoogle, or Deepgram nova-3 on your own key
VoicesGoogle, Amazon Polly and ElevenLabs, or your own ElevenLabs / Fish Audio account
Voice cloningRecord a voice in the browser and clone it on your ElevenLabs or Fish Audio key
Website chatA widget on your site with your colour, image and greeting
Social DMsMessenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit, X
Inbox
One listEvery channel's conversations together, newest first, tagged by channel
FiltersBy channel, by mailbox or number, or by agent
TakeoverReply yourself and the agent stands down on that thread
Hand backReturn the thread to the agent when you are done
Campaigns
Multichannel sequencesEmail, text and call steps in one campaign, each with its own timing
Send conditionsSend a step only if they opened, did not open, clicked or did not click
ScheduleThe days, hours and time zone anything may be sent
Stop rulesA reply, a booking or an opt-out on any channel ends the sequence
PacingPer-mailbox and per-number hourly limits, pausable and resumable
Review before startThe full plan is shown; a campaign sends nothing until you start it
TemplatesEmail, text and call scripts, saved once and reused
Analytics
FunnelReached, replied, visited, converted, plus value won and time to convert
By channelWhere each person started, and the channel they converted on
PagesWhich pages known people read, and how many of them converted
JourneysOne row per person: every message, visit, call and booking in order
GoalsA page rule or a manual "won", each with a dollar value
TriggersA known person returns to a page — notify you, or send a follow-up
Open and click trackingRecorded per campaign and added to that person's history
Integrations
CalendarsGoogle, Microsoft 365, Calendly, Cal.com, Acuity, Zoho, Square, HubSpot Meetings
CRMs and commerceHubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Stripe, Shopify, WooCommerce, Wix, Squarespace
BookingReal open slots offered, and only an offered slot can be booked
CRM importImport a segment of customers into a contact list
Deliverability and compliance
Mailbox warm-upRamped sending across the network, with spam rescue and replies
Health scoreSPF, DKIM, DMARC, bounce rate and inbox placement, with reasons
Auto-restA failing address is removed from rotation automatically
UnsubscribesOne click, honoured automatically, including on queued mail
Reply limitsOne reply per thread, per-sender daily and per-channel hourly caps
FilteringBounces, out-of-office and no-reply addresses ignored
List building
Contact extractionEmails, phone numbers and social profiles, on any site. Unlimited.
Deep scanFollows the pages of a domain most likely to carry contact details
Domain queueLoad a CSV of sites and work through them one at a time
Contacts and listsUnlimited, by email or phone, with CSV import and export
AI
Your own keySixteen providers, including any OpenAI-compatible endpoint you host
What we charge for AINothing — no markup, no metering, no credit packs
On callsUses your provider's fastest model automatically
Account
PlatformsChrome side panel and web dashboard on one login
Members' forumSix boards, visible only once you are signed in
Referral program$50 a year per referral ($5 a month), recurring for the life of the account
Supportsupport@boldagents.co
$25/ month
$200/ year

Billed monthly. No add-ons, no seat tiers. Cancel anytime.

$16.67 a month, billed once a year. No add-ons, no seat tiers. Cancel anytime.

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Before you sign up

Is Bold Agent Kit better than Lindy?

It depends on the job and on who is buying. For a team that wants an assistant in Slack to run inboxes, prepare for meetings, research and update tools across many apps, Lindy is built for that and Bold Agent Kit is not. For a business that wants the people who contact it answered on email, text, phone, website chat and social DMs, booked into a real calendar slot and followed up until they reply or opt out, Bold Agent Kit is built for exactly that, at $25 a month for the account. Neither is better in general. They do different work, for different people.

What is the difference between Bold Agent Kit and Lindy?

Lindy is a general AI assistant for your team. Its documentation describes it living in Slack, connecting to more than 1,000 tools, running the inbox and meetings, and learning skills and routines you describe in plain English, priced per user with pooled credits. Bold Agent Kit is a ready-made sales and service agent that talks to your customers on fifteen channels, answers from a knowledge base you give it, books real calendar slots and follows up on a schedule you set, for $25 a month for the account on your own AI key. One works for your staff; the other talks to your customers.

How does Bold Agent Kit pricing compare with Lindy pricing?

Lindy is priced per user per month, and each seat adds a set number of credits to a pool the whole workspace shares. Credits refresh each billing cycle and do not roll over, and top-ups are available. At the time of writing, its published plans start at $29.99 a month per user. Bold Agent Kit is $25 a month or $200 a year for the account, with a 7-day free trial, unlimited agents and no seat, credit or per-message charge. The AI runs on your own key, billed by your provider at cost, and texts and calls run on your own carrier account.

Can I move my Lindy set-up across to Bold Agent Kit?

Not by import. The two are not connected, and nothing moves across automatically. What moves is the substance: the way you answer customers, whether it lives in skills you wrote for Lindy or in your head, becomes Q&A pairs, data points and instructions in the agent's knowledge base. Your documents upload as PDF or Word, and the pages of your own site are read and linked verbatim. Contacts come in as a CSV or as a segment from a connected CRM such as HubSpot or GoHighLevel. An agent can be answering on its first channel the same afternoon, and you can keep Lindy for internal work.

When is Lindy the better choice?

When the work is for your team rather than for your customers. If you want an assistant in Slack that runs people's inboxes, prepares for and records meetings, writes the daily brief, researches, and updates tools across many of the more than 1,000 apps it connects to, Lindy is designed for that and Bold Agent Kit is not. It is also the better choice when you want one assistant taught many different procedures for many departments. Bold Agent Kit does one job: answering, booking and following up the people who contact your business, on the channels they already use.

Does Bold Agent Kit connect to Lindy or to Slack?

It does not connect to Lindy. The two run side by side for different jobs, and each has its own set-up and its own inbox. Slack appears in Bold Agent Kit in a different role: it is one of the eleven DM platforms the agent can answer, connected with your own app credentials, alongside Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Discord, Bluesky, Reddit and X. That is for people messaging your business, such as members of a community you run, rather than for your staff asking an assistant to do internal work.

Can Bold Agent Kit book appointments for customers?

Yes, and it books rather than sending a link. Connect one of eight calendars, including Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity Scheduling, Zoho Bookings, Square Appointments and HubSpot Meetings, and the agent is given your real open slots for the week ahead. It offers a few in the conversation; when the customer picks one, the choice is checked against what was offered, written to your calendar and confirmed in the reply. It cannot book a time that was not free. The booking is recorded against that contact and written back to a connected CRM.

Which AI model does Bold Agent Kit use?

Whichever you choose, on your own key. Sixteen providers are supported: OpenAI, Anthropic, Gemini, xAI and Mistral; DeepSeek, GLM, Kimi, Qwen and MiniMax; Groq, Together, Fireworks and OpenRouter; and Ollama or any other OpenAI-compatible endpoint you host yourself. Your provider bills you directly at its own rates, usually a few dollars a month for a busy agent on a small model, and we sell no credits and add no markup. On a phone call the agent switches to your provider's fastest model so it does not leave silences. Keys are stored encrypted.

Other comparisons

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Your customers get an answer tonight.

Keep Lindy for your team if it suits you. Build one agent for the customer side, connect one channel, and see how it answers, books and follows up the people who contact your business. $25 a month for the account, with a 7-day free trial.

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