The best My AI Front Desk alternatives cover the same ground in different ways: AI answering on the phone, the texts and web chat around it, and, for agencies, a way to run it for many clients. Here are six, ranked for the two kinds of buyer it is built for, the business owner who wants every enquiry answered and the agency that resells AI receptionists, with who each one suits and how each one charges.
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People search for My AI Front Desk by that name; its own site, at the same address, now presents the product as Frontdesk, an AI customer platform that answers, qualifies, books and follows up across voice, text and chat. Its receptionist answers calls around the clock, books against your live calendar and writes every interaction to a built-in CRM, and warm-transfers the call or sends a real-time alert with the transcript when a person is needed. The same plan includes a web chatbot, two-way SMS, ticketing and automated sequences, in more than 20 languages. You forward your existing number to it, and its white-label programme lets agencies resell it under their own brand, domain and prices.
For a business owner, the reasons to compare are usually the meter and the tools. Its Business-in-a-Box plan, which comes with a 7-day free trial, bundles a monthly allowance of voice minutes, chatbot conversations and texts, and anything beyond that is drawn from credits, so the bill moves with talk time and message volume. Its site describes connecting other tools through Zapier, with API access and custom integrations on the Partner and Enterprise plan. A business already running on HubSpot, Jobber, ServiceTitan or a booking calendar may want an agent that connects to those directly.
For an agency, the question is how reselling is structured. My AI Front Desk's white-label programme gives partners their own branding, domain, dashboard and prices, on custom pricing. That is a complete way to run a branded product. Agencies earlier on, or ones that sell the agent as a service rather than as a branded app, compare what it costs to run ten or thirty clients on each option, and what each client gets to see when they log in.
We ranked six options against both buyers: every call answered and booked, the texts and chats answered the same way, a meter you can predict, and, for agencies, a clean way to run many clients. Bold Agent Kit is first because we make it, and because it answers calls, texts, email, website chat and DMs from one knowledge base for $25 a month for the account, with unlimited agents and a client login per agent. It does not transfer live calls, has no human receptionists and does not put your logo on the product, and where those matter we say which option does.
Four reasons, each following from how My AI Front Desk describes and prices itself. They are reasons to compare rather than faults, and for plenty of businesses its bundle is the right one.
Its Business-in-a-Box plan includes a monthly allowance of voice minutes, chatbot conversations and texts. Beyond that, usage is drawn from credits: voice is charged in credits per minute, texts and chatbot conversations in credits each, and the balance tops up automatically. That keeps a quiet month simple. A busy month, a run of long calls or a successful campaign that fills the chatbot all draw on credits, so the bill follows the volume.
My AI Front Desk has its own CRM, ticketing and sequences, and connects to other tools through Zapier, with API access and custom integrations on its Partner and Enterprise plan. A business that wants the whole front office in one place will like that. A business already running its customers in HubSpot, GoHighLevel, Jobber or ServiceTitan may prefer a receptionist that reads and writes those systems directly, rather than keeping a second record of every customer.
Its site describes the Partner and Enterprise plan as the one for businesses handling more than 25 interactions a day, call centres and multi-location operators, with volume pricing, API access and a dedicated account manager, on custom pricing. That is a normal way to sell to larger customers. It also means a business with several locations, or one getting busier, talks to sales to learn what the next step costs.
For agencies, My AI Front Desk offers white label through a partner programme: your brand, your domain, your dashboard and your prices, with the client never seeing its name, on custom pricing. For an agency building a branded product, that is the point. For an agency that sells an AI agent as a managed service, and wants to price each client without a partner contract behind it, a platform with a flat account price and unlimited agents is worth comparing.
Three things separate the options here. Settle them before you compare features, because they decide the bill and the work more than any single feature does.
List where your enquiries actually arrive: the phone, texts to the business number, the website chat, email, and Instagram, Facebook and WhatsApp messages. Then check which of those each option answers from the same knowledge base, and whether one person's call, text and chat end up on one record. A phone-first service may be all you need; if not, it is better to know before you move.
An AI receptionist is only as useful as what it writes to. Check which calendars it books into directly, whether it offers only genuinely free slots, and whether it reads and writes your CRM or job software without a connector in the middle. If your business runs on HubSpot, Jobber, ServiceTitan or Housecall Pro, that list matters more than the voice.
Work out what happens to the bill when you add a location or, for an agency, a client. Some options price per agent, some per location, some by minutes across the account, and some charge a flat fee for the software with usage billed at cost. Then check what a client can see if you give them a login, and whether one client's material can ever reach another client's agent.
Bold Agent Kit is first. After it, we ordered the list by how much of My AI Front Desk's job each one covers: Dialzara, which sells voice, SMS, web chat and outbound calling; GoHighLevel, for agencies that want a full branded platform with Voice AI inside it; then Rosie and Goodcall, phone-first AI answering services priced by minutes and by callers; and Smith.ai, for the business that wants AI with live receptionists behind it.
We make Bold Agent Kit, which is why it is first on this list. Every other entry is described from its own website, including when it is the better choice.
Bold Agent Kit is software for building an AI agent that answers every channel a business has. Calls run on a number in your own Twilio account, in real time, with a recording and transcript of each; texts go out on the same number; and the same agent answers email, a website chat widget in your colour, and eleven DM platforms including Messenger, Instagram and WhatsApp. It answers from one knowledge base, your documents, Q&A pairs, prices and hours, and books real open slots from Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity, Zoho Bookings, Square Appointments or HubSpot Meetings, on the call or in the thread. It writes to HubSpot, GoHighLevel, Jobber, Housecall Pro and ServiceTitan directly, and reads Stripe, Shopify, WooCommerce, Wix and Squarespace to see what a customer has bought.
It is $25 a month or $200 a year for the whole account, with unlimited agents, and nothing charged per call, minute, message or seat by us. The AI runs on your own key with one of sixteen providers, and your carrier bills the number and the minutes directly, both at cost, so there are no credits to top up. For an agency, each client is an agent with its own knowledge base, numbers and analytics, and nothing crosses between them; invite the client by email and their login opens onto their agent's conversations, numbers and analytics and nothing else. Put a client's agent on a key the client holds and their AI usage never touches your invoice.
Choose it if you want every enquiry answered and booked from one place, on tools you already run, at a price that does not move with volume, or if you are an agency that wants to add clients without adding cost from us. It has no human receptionists and cannot transfer a live call; when a caller needs a person, it takes their details and puts the transcript in your inbox. It does not carry your logo or run on your own domain, so an agency that sells a branded app will want My AI Front Desk's white label or GoHighLevel.
Dialzara covers much of the same ground as My AI Front Desk, sold as separate products rather than one bundle. Its AI receptionist answers calls in your business's voice and tone, books appointments into your calendar, qualifies leads, screens spam, emails a summary of every call and transfers calls on the conditions you set, in English and Spanish. Its AI SMS agent holds two-way text conversations that book appointments, qualify leads and hand off to voice; its website chatbot is trained on your business; and its outbound voice product places calls for follow-ups, reminders and reactivation. You forward your number to it, or take a local or toll-free number from it.
At the time of writing, its published inbound plans start at $29 a month, each a monthly allowance of receptionist minutes with a per-minute rate beyond it, and each with seven days free and white-glove setup. Its pricing page lists the SMS agent as free with any inbound voice plan, and gives the chatbot a free monthly allowance of sessions when it is bundled with voice. Outbound calling is priced by the number of contacts.
Choose Dialzara if you want a My AI Front Desk-style set of channels with the setup done for you, and prefer to add each channel as you need it. Voice is metered by minutes, so check the tier against your calls. Agencies should check how it handles several client accounts before planning around it.
GoHighLevel is not an AI receptionist in the way My AI Front Desk is; it is an all-in-one platform for agencies and the businesses they serve, with a CRM and pipelines, websites and funnels, email and SMS marketing, inbound and outbound calling, social DMs, workflows and an AI suite. Its Voice AI answers calls around the clock, captures the caller's details into the CRM, transfers calls when needed, triggers workflows and scheduling, and sends SMS confirmations. For an agency weighing My AI Front Desk's white label, the relevant part is that GoHighLevel is built to be resold: it organises clients as sub-accounts, offers SaaS Mode on its Agency Pro plan and a white-label mobile app on Enterprise.
At the time of writing, its published plans start at $97 a month, with three sub-accounts on Starter and unlimited sub-accounts on the tiers above, and a 14-day free trial. Its pricing page says usage-based charges apply for telecommunications, SMS, email and premium AI, and its help centre sets out AI Employee plans per location, or pay-per-use with Voice AI charged by the minute.
Choose GoHighLevel if you are an agency that wants to sell a branded platform, with funnels, marketing and a CRM alongside the AI receptionist, and you are comfortable choosing an AI plan for each client location. It is broader than a receptionist, which is the point for some agencies and more than a business that only wants its phone answered may need.
Rosie is a narrower product than My AI Front Desk, and for some businesses that is the appeal. It is an AI answering service: it answers calls around the clock, answers questions from what it learned about your business, takes messages to scenarios you set, books appointments, filters spam and sales calls, and sends a summary, transcript and recording of every call. It speaks English and Spanish, and iOS and Android apps let you manage calls from your phone. Website chat is included at no added cost, and website texting is an add-on. You keep your number by forwarding it.
At the time of writing, its published plans start at $49 a month, each a monthly allowance of minutes, with a discount for paying annually and a 7-day free trial. Direct booking into Google Calendar, Calendly, Acuity and Appointlet, warm and live transfers and texting callers are on its Scale plan and above, with waterfall transfers, custom agent training and white-glove onboarding on Growth. It connects to other tools through Zapier.
Choose Rosie if the phone is what matters, you want to manage it from an app, and you would rather not take on a CRM and sequences you will not use. Minutes are the meter, as with My AI Front Desk; website chat is included, and website texting is a separately priced add-on.
Goodcall is an AI phone agent that answers and automates customer service and sales requests on every call. It handles appointments through a sync with your calendar or CRM, captures each caller and shares the details by SMS, email, Google Sheets or your CRM, and takes messages. By default it transfers a call it cannot handle to your business line, and you can point that at a person or department, or have it take a message, send a self-service link or schedule a callback. It connects to Zapier, and you keep your number with conditional call forwarding or take a new local one.
It is on this list for its meter, which is the opposite of My AI Front Desk's. Goodcall says it charges nothing for calls, call minutes or AI tokens; each plan is priced per agent per month and includes a number of unique customers, callers with distinct phone numbers who interact with it in a month, with a charge for each one beyond that. At the time of writing, its published plans start at $79 a month per agent, with a discount for paying annually. Tiers differ in logic flows, team members, directory contacts and how long call history is kept.
Choose Goodcall if your calls are long, or come mostly from regulars, so that a minute allowance would fill quickly while a count of distinct callers would not. It is built for the phone call, so plan separately for the texts and chats that My AI Front Desk bundles in.
Smith.ai answers calls with an AI Receptionist, with live receptionists from its North American team, or with a Hybrid of the two, all priced by the call rather than the minute. It qualifies leads, books appointments on the call, records and transcribes calls, filters spam, warm-transfers callers to your team with the context, and handles English and Spanish. It has native integrations with legal systems such as Clio and MyCase, connects to Zapier, and lists home services, medical and real estate among the businesses it serves alongside law firms.
Its AI Receptionist has a free plan with 25 calls a month and a per-call rate beyond it; at the time of writing, its published paid AI plans start at $150 a month, with multi-location support, custom AI prompting and unlimited custom integrations on its Enterprise AI plan. Its live receptionist plans are priced by the call on the same model.
Choose Smith.ai if the thing you miss with an AI-only service is a person: it lets you start with the AI and move calls to the Hybrid or live service without changing vendor. It is built around the phone call, so plan the written channels separately.
Six options side by side: who each suits, which channels it answers and how it charges, from each vendor's own site.
| Tool | Best for | Channels | How it charges |
|---|---|---|---|
| Bold Agent Kit | one agent on every channel, for owners and agencies | Calls and texts on your own number, email, website chat, 11 DM platforms | $25 a month or $200 a year, flat. Carrier and AI usage billed to you at cost |
| Dialzara | building up voice, text and chat one product at a time | Phone calls, SMS agent, website chat, outbound calls | Voice plans by minutes with a per-minute overage; SMS, chat and outbound priced separately |
| GoHighLevel | agencies selling a branded all-in-one platform | Calls and Voice AI, SMS, email, chat widget, social DMs | Agency plans by tier, plus usage-based charges for phone, SMS, email and AI; 14-day free trial |
| Rosie | phone-first AI answering managed from an app | Phone calls, website chat, caller texting; website texting add-on | Monthly plans by minutes of talk time; annual option; 7-day free trial |
| Goodcall | long calls, with no charge for minutes | Phone calls; caller details shared by SMS, email, Google Sheets or CRM | Monthly per agent, with an allowance of unique callers and a rate beyond it |
| Smith.ai | AI answering with live receptionists behind it | Phone calls, answered by AI, live receptionists or a hybrid | Per call, on monthly plans with included calls; a free AI plan |
My AI Front Desk meters minutes, chats and texts through an allowance and credits. The alternatives here meter minutes, calls, unique callers, or usage on top of an agency plan, and Bold Agent Kit meters nothing: $25 a month or $200 a year for the account, with unlimited agents, and your carrier and AI provider billing their usage to you directly, at cost. For an agency, work the numbers for your tenth client, not your first.
We checked each tool’s public website on 11 September 2026 for this page. Plans and features change, so check each vendor’s own site for the current detail. Product names are trademarks of their owners, and Bold Agent Kit is not affiliated with or endorsed by any of them.
For a business owner who likes My AI Front Desk's range of channels and wants it sold differently, Dialzara offers voice, text, chat and outbound as separate products with the setup done for you, and Bold Agent Kit answers calls, texts, email, website chat and eleven DM platforms from one knowledge base at a flat price. If the phone is all that matters, Rosie is phone-first with an app and live transfers, Goodcall does not charge for minutes, and Smith.ai adds live receptionists behind its AI.
For an agency, the choice is between a branded platform and a managed service. If you sell a product with your name on it, My AI Front Desk's white label, or GoHighLevel's sub-accounts, SaaS Mode and white-label app, are built for that. If you sell the agent as a service and want your cost to stay flat as you add clients, Bold Agent Kit runs unlimited agents on one account at $25 a month, with a login per client onto their own agent and nothing shared between them, though without your logo or domain.
We would put Bold Agent Kit first for anyone whose enquiries arrive on more channels than the phone, who already runs a CRM, calendar or job system on our list of eighteen, and who is content with a message and a transcript in place of a live transfer. The trial is seven days: build one agent, forward a number, and ring, text and message it yourself.
Each agent uses a model on your own API key, in the same way it sends from your own mailbox and your own phone number. Sixteen providers are supported: OpenAI, Anthropic, Gemini, xAI and Mistral; DeepSeek, GLM, Kimi, Qwen and MiniMax; Groq, Together, Fireworks and OpenRouter; and Ollama or any other OpenAI-compatible endpoint you host yourself.
Bring your own credentials and you own the whole stack: your model provider, your mailboxes, your carrier, your CRM. We charge for the software and nothing else — no token markup, no metering, no credit packs — so your provider bills you direct at their rates, usually a few dollars a month per agent.
OpenAI
Anthropic
Gemini
xAI
Mistral
DeepSeek
GLM
Kimi
Qwen
MiniMax
Groq
Together
Fireworks
OpenRouter
Ollama
Any OpenAI APINo seat tiers, no credit packs, no per-agent or per-channel pricing, and nothing held back behind an enterprise call.
| Agents | |
|---|---|
| How many | Unlimited — one per business, brand or job |
| Shared brain | The same identity, instructions and knowledge on every channel |
| Knowledge base | Documents, Q&A pairs, data points and pages of your own site |
| Isolation | One agent's content is never used to reply for another |
| Client seats | Invite a client into one agent, with their own login |
| Channels | |
| As many mailboxes per agent as you connect, rotated by campaigns | |
| Text messages | Nine providers — Twilio, Telnyx, SimpleTexting, Plivo, Vonage, Sinch, Bandwidth, MessageBird, ClickSend |
| Phone calls | Answering and dialling, with recordings and transcripts |
| Transcription | Google, or Deepgram nova-3 on your own key |
| Voices | Google, Amazon Polly and ElevenLabs, or your own ElevenLabs / Fish Audio account |
| Voice cloning | Record a voice in the browser and clone it on your ElevenLabs or Fish Audio key |
| Website chat | A widget on your site with your colour, image and greeting |
| Social DMs | Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit, X |
| Inbox | |
| One list | Every channel's conversations together, newest first, tagged by channel |
| Filters | By channel, by mailbox or number, or by agent |
| Takeover | Reply yourself and the agent stands down on that thread |
| Hand back | Return the thread to the agent when you are done |
| Campaigns | |
| Multichannel sequences | Email, text and call steps in one campaign, each with its own timing |
| Send conditions | Send a step only if they opened, did not open, clicked or did not click |
| Schedule | The days, hours and time zone anything may be sent |
| Stop rules | A reply, a booking or an opt-out on any channel ends the sequence |
| Pacing | Per-mailbox and per-number hourly limits, pausable and resumable |
| Review before start | The full plan is shown; a campaign sends nothing until you start it |
| Templates | Email, text and call scripts, saved once and reused |
| Analytics | |
| Funnel | Reached, replied, visited, converted, plus value won and time to convert |
| By channel | Where each person started, and the channel they converted on |
| Pages | Which pages known people read, and how many of them converted |
| Journeys | One row per person: every message, visit, call and booking in order |
| Goals | A page rule or a manual "won", each with a dollar value |
| Triggers | A known person returns to a page — notify you, or send a follow-up |
| Open and click tracking | Recorded per campaign and added to that person's history |
| Integrations | |
| Calendars | Google, Microsoft 365, Calendly, Cal.com, Acuity, Zoho, Square, HubSpot Meetings |
| CRMs and commerce | HubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Stripe, Shopify, WooCommerce, Wix, Squarespace |
| Booking | Real open slots offered, and only an offered slot can be booked |
| CRM import | Import a segment of customers into a contact list |
| Deliverability and compliance | |
| Mailbox warm-up | Ramped sending across the network, with spam rescue and replies |
| Health score | SPF, DKIM, DMARC, bounce rate and inbox placement, with reasons |
| Auto-rest | A failing address is removed from rotation automatically |
| Unsubscribes | One click, honoured automatically, including on queued mail |
| Reply limits | One reply per thread, per-sender daily and per-channel hourly caps |
| Filtering | Bounces, out-of-office and no-reply addresses ignored |
| List building | |
| Contact extraction | Emails, phone numbers and social profiles, on any site. Unlimited. |
| Deep scan | Follows the pages of a domain most likely to carry contact details |
| Domain queue | Load a CSV of sites and work through them one at a time |
| Contacts and lists | Unlimited, by email or phone, with CSV import and export |
| AI | |
| Your own key | Sixteen providers, including any OpenAI-compatible endpoint you host |
| What we charge for AI | Nothing — no markup, no metering, no credit packs |
| On calls | Uses your provider's fastest model automatically |
| Account | |
| Platforms | Chrome side panel and web dashboard on one login |
| Members' forum | Six boards, visible only once you are signed in |
| Referral program | $50 a year per referral ($5 a month), recurring for the life of the account |
| Support | support@boldagents.co |
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It depends on what you use it for. For calls, texts, email, website chat and DMs from one agent at a flat $25 a month, with bookings into your own calendar and CRM, Bold Agent Kit, if you can do without live transfers. For voice, text, chat and outbound as separate products with setup done for you, Dialzara. For agencies that sell a branded platform, GoHighLevel. For phone-first answering with live transfers and an app, Rosie; with no charge for minutes, Goodcall; with live receptionists behind the AI, Smith.ai.
Usually over the meter, the tools or the reselling model. Its paid plan bundles an allowance of voice minutes, chatbot conversations and texts and draws anything beyond from credits, so busy months cost more. It keeps customers in its own CRM and connects to other tools through Zapier, with API access and custom integrations on its Partner and Enterprise plan. Larger businesses and multi-location operators are pointed to custom pricing, and agencies resell it through a white-label partner programme. Each of those suits some buyers and sends others to compare.
My AI Front Desk bundles AI calls, SMS and a web chatbot with its own CRM, on plans with minute and message allowances and credits beyond them. Bold Agent Kit is one agent that answers calls on your own Twilio number, texts, email, website chat and eleven DM platforms, books into your own calendar and writes to CRMs such as HubSpot, Jobber and ServiceTitan, for $25 a month for the account with unlimited agents and nothing metered by us. It does not transfer live calls or offer white label. The full side-by-side is on our Bold Agent Kit vs My AI Front Desk page.
Yes. My AI Front Desk works by forwarding your existing number to it, and so do the AI receptionists here. With Bold Agent Kit you forward the number to a number in your own Twilio account, or port it into Twilio, and switch answering on. Load your hours, prices and services into the knowledge base, connect your calendar and CRM, and import your contacts from a CSV or a segment pulled from the CRM. Ring and text the new agent yourself first, then move the forwarding when you are happy with what you hear.
On its own website, yes. The site at myaifrontdesk.com presents the product as Frontdesk, and sometimes Frontdesk AI, describing it as an AI customer platform for calls, texts and chat, and it says it still offers an AI receptionist, which it describes as where most of its customers start. People still search for it as My AI Front Desk, which is why this page uses that name. The alternatives and the comparison here apply whichever name you know it by.
It depends on what you sell. If clients buy a branded product, GoHighLevel is built for that, with sub-accounts, SaaS Mode on its Agency Pro plan and a white-label mobile app on Enterprise, and My AI Front Desk has its own white-label programme. If clients buy the result, every enquiry answered and booked, Bold Agent Kit runs one agent per client on one $25 account, with unlimited agents, a login per client that shows only their agent, and each client's AI on a key they can hold themselves. It does not carry your logo or run on your domain.
Smith.ai has a free plan for its AI Receptionist: at the time of writing, 25 calls a month, with a per-call rate after that. Rosie, Dialzara and Bold Agent Kit each offer seven days free rather than a free plan, and GoHighLevel a 14-day free trial. After its trial, Bold Agent Kit is $25 a month or $200 a year for the whole account, with unlimited agents, and your carrier and AI provider bill their usage to you directly, at cost, typically a few dollars a month for the AI.
No. It cannot put a live call through to another number, and there are no human receptionists behind it. When a caller needs a person, an emergency, a complaint, a question about an existing job, it takes their name, number and reason, tells them what happens next and puts the recording and transcript in your inbox, tagged as a call. The same number texts, so you can reply to the caller yourself and the agent stands down. If live transfers are essential, Rosie, Dialzara, Goodcall, Smith.ai and GoHighLevel's Voice AI offer them on the plans that include them.
The best alternatives to the other tools people shortlist for the same jobs.
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