The best Qualified alternatives for teams that want an AI to talk to website visitors and inbound leads and book the meeting, ranked by who each one suits. Qualified sells Piper the AI SDR Agent to B2B marketing teams on Salesforce, on plans quoted after a demo. The six options below run from inbound AI SDRs and a help-desk agent to website chat you can start free.
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Qualified sells Piper the AI SDR Agent to B2B marketers and sales teams. Its site describes Piper meeting buyers in real time on the website, by live chat, voice or video; engaging inbound leads in the inbox by email; scheduling sales meetings straight from forms, buttons and chats; serving personalised marketing offers; and working alongside your reps in Slack. Its PiperX FAQ describes it as designed to accelerate the inbound motion across the website and email, in more than sixteen languages, and Qualified for Outbound alerts reps when a prospect clicks through from a sequence sent in Outreach or Salesloft, so the conversation can continue on the site.
It is built for a particular kind of company. Its integrations page lists Salesforce as its CRM, with Salesforce MCAE, HubSpot, Marketo and Eloqua for marketing automation, Outreach, Salesloft and Gong for sales engagement, 6sense and Demandbase for account-based marketing, and enrichment and intent data from Clearbit, ZoomInfo and Bombora. Its PiperX FAQ says Salesforce CRM is required. Its plans, Premier, Enterprise and Ultimate, step up through enterprise APIs, intent signals, Salesforce sandbox support, multiple websites and brands, and high-volume support.
For a B2B company with a Salesforce org, a marketing team and serious website traffic, that is a coherent package. It is also why people search for a Qualified alternative. There are no prices on its pricing page; it says it will build a plan customised to your pipeline needs, and the route in is a demo. A company on HubSpot alone or on no CRM, an agency, or a local business whose leads arrive as calls, texts and Instagram messages as often as website chats may be looking at more platform than it needs, sold in a way it cannot price from the web.
The alternatives below come at the job from different directions. Two are AI agents built for B2B inbound, one working the phone as well as chat and one following leads up by email and text. One is an AI agent that sits on your help desk and is paid by the outcome. Two are website AI tools you can start on a free plan. And Bold Agent Kit is one AI agent that answers the website chat, the phone, texts, email and eleven DM platforms, books the meeting into your calendar, and follows up the leads who go quiet, for $25 a month for the account. Each entry says who it suits and when it is the better choice.
Each follows from how Qualified describes its own product and plans. For the B2B marketing team it is built for, most of them are features; for everyone else they are where the search begins.
Qualified's pricing page lists three plans, Premier, Enterprise and Ultimate, and says it will build a plan customised to you and your pipeline needs, with every plan reached through a demo. Its PiperX FAQ adds that some parts of PiperX, such as multi-modal, carry an added cost. A team comparing options on a budget, or wanting to try an AI on its website this month, has to start with a call before it can shortlist anything.
Its integrations page lists Salesforce as the CRM, and its PiperX FAQ says Salesforce CRM is required, with HubSpot connecting as marketing automation. The Enterprise plan adds Salesforce sandbox support. For a company that already runs its revenue on Salesforce, that is the right foundation. For one on HubSpot alone, on a field-service or agency CRM, or on no CRM at all, it is the first question to answer, before any other feature matters.
Qualified describes Piper working across the website and email, with reps alerted in Slack, and its PiperX FAQ says voice works directly on your site, with IVR integration not supported yet. Many businesses get as many enquiries through phone calls, texts and Instagram or WhatsApp messages as through website chats, and they want the same agent answering all of them, in one inbox, against one record of the person.
Piper follows up inbound leads by email, and for outbound, Qualified for Outbound picks up the prospect who clicks through from an email your reps sent in Outreach or Salesloft. The sequence itself is sent from your sales engagement platform. Teams without one, or who want a quiet lead chased by text and by phone as well as by email, by the same agent that first answered, look for a tool that does both in one place.
Three questions narrow the list quickly. Answer them for your own business before you book any demos, including Qualified's.
Qualified goes deep on the website. Count where your enquiries really come from: the website chat, the demo form, the sales@ inbox, the phone, texts, Instagram and WhatsApp. If most of them arrive on the site, a website-first agent fits. If they are spread across channels, look for one agent that answers all of them into one inbox, and knows that the chat on Tuesday and the call on Thursday are the same person.
Check the CRM each tool requires or integrates with, and what else it assumes: a marketing automation platform, a sales engagement tool, a help desk, a particular calendar. A tool that fits your current stack is a quick start; one that assumes a stack you do not have is a project. Ask whether it books into the calendar you already use and writes back to the CRM you already have.
The tools here are priced per outcome, per conversation, per message credit, by annual volume tier, by quote, or by the account. Some publish prices and some do not. Work out which unit grows fastest in your business, visitors, conversations, qualified leads or seats, and prefer the model that does not track it. Then check whether there is a free plan or a trial to test it on.
Bold Agent Kit comes first, as the pick for businesses that want every inbound channel answered by one agent, with meetings booked and quiet leads followed up, at a published price. After it, we ordered the rest by how closely each matches Qualified's job of turning inbound interest into booked meetings: 11x and Conversica are AI agents built for B2B inbound, Intercom Fin is an AI agent on your help desk that also qualifies leads, and Chatbase and Tidio are website AI tools you can start free.
We make Bold Agent Kit, which is why it is first on this list. Every other entry is described from its own website, including when it is the better choice.
Bold Agent Kit puts one AI agent on every channel a lead can reach you on. One line of script adds a chat widget to your site, in your colour, with your image and a greeting you wrote. The agent answers visitors from your knowledge base, your documents, Q&A pairs, prices and hours and the pages of your own site it may link to, and asks for an email address when the conversation is worth keeping. The same agent answers your sales@ mailbox, texts to your number, calls on your own Twilio number, and eleven DM platforms including Instagram, Messenger and WhatsApp.
When a lead is ready, it books. It is given your real open slots in Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity, Zoho Bookings, Square or HubSpot Meetings, offers a few, and writes in the one they pick. When a lead goes quiet, a campaign follows up by email, text and a call the agent places, until they reply, book or opt out, and a visit trigger follows up a known person who comes back to your pricing page, on the channel they last used. It is $25 a month or $200 a year for the account, with unlimited agents, and the AI runs on your own key.
Choose it when your leads arrive on more channels than the website, you run HubSpot, GoHighLevel, a field-service CRM or no CRM at all, and you want a price you can read before you sign up. It is not the pick for a Salesforce org, for voice or video conversations on the page, or for enrichment and intent data: the widget is text chat, and it connects to none of those.
If you want what Qualified does, an AI that qualifies inbound B2B leads and books them with your reps, but you want it on the phone as much as on the site, 11x is the closest match here. Its inbound digital worker, Julian, engages leads across phone, chat, SMS and WhatsApp at the same time and follows up by email. It qualifies against ICP criteria you configure once, scores each lead on the conversation as well as on static data, and finds a time and books it into your reps' calendars.
It syncs both ways with Salesforce, HubSpot or your own CRM, routes through Chili Piper, and connects to Slack and an API. Julian's pricing page lists voice and chat separately and bills annually. At the time of writing, the Growth plan is $2,417 a month for chat, with 3,000 chats a month, two languages and a knowledge base, or $5,333 a month for voice, with 2,000 calls a month and SMS and WhatsApp included. The Pro and Enterprise tiers are priced on request, and onboarding is included in every tier.
Choose 11x if you are a B2B revenue team with real inbound volume, your leads expect a call back, and you run Salesforce or HubSpot on annual budgets. Alice, its outbound worker, is available separately if you want outbound from the same vendor. If your volume is modest, or you would rather pay by the month, look further down this list.
Conversica covers the part of Qualified's job that happens after the visitor leaves the page. Its AI agents respond to web forms and inbound enquiries, follow up event attendees, ad clicks and content downloads, and keep the conversation going by email, SMS, chat and messaging apps, in any language you need. Its website chat answers visitors from a knowledge base using semantic search and a large language model, asks for a name and email address when a visitor needs more help, and creates the lead in your CRM or marketing automation platform for follow-up by email.
Its help centre documents integrations with Salesforce, Marketo, HubSpot, Eloqua, Pardot, Microsoft Dynamics and Oracle Sales Cloud, among others. The agent is set up with Conversica's team, and there are no prices on its site: the route in is a meeting, and its terms describe subscriptions for the term set in an order. Its agents also cover customer service and retention, from answering account questions to prompting renewals and upgrades.
Choose Conversica if you are a marketing team with a marketing automation platform, you run events, ads and content at volume, and the leads you lose are the ones nobody followed up a week later. If your priority is a live conversation on the website with voice or video, Qualified and 11x are closer to that; if you want to set it up yourself at a published price, look at the self-serve options.
Fin is Intercom's AI agent, and it sits on the help desk rather than in the marketing stack. Its site describes one customer-facing agent working across voice, chat, email, Slack, social and more, in dozens of languages, natively integrated with Intercom and also available on Salesforce, HubSpot, Freshdesk and other help desks. Beyond service, it lists sales uses, including handling inbound sales conversations from start to finish, and its pricing counts a qualified lead as an outcome.
It is priced per outcome. At the time of writing, its pricing page lists $0.99 per outcome for resolutions, procedure hand-offs and disqualifications, and $9.99 for each qualification, with a minimum of 50 outcomes a month. Used with Intercom's own help desk, seats are charged on top, at $29 per help desk seat a month. There is a 14-day free trial with no credit card, with unlimited outcomes during the trial.
Choose Fin if you already run support on Intercom or on a help desk it works with, and you want one AI agent answering customers and qualifying new buyers in the same place, paying for what it achieves. If you have no help desk and do not want one, or you want your bill fixed whatever your volume, a flat-priced agent fits better.
Chatbase is a platform for building AI agents yourself. Its site describes a no-code builder where you connect your data sources, define the agent's role and set guardrails, with agents for support, for sales and for product guidance, deployed to chat, WhatsApp, email, Slack and more from one build, and voice among the channels as well.
Its plans are sized by message credits, members and agents. At the time of writing, the Free plan includes 50 message credits a month and one member, with agents deleted after 14 days of inactivity; Hobby is $40 a month with 700 credits; Standard is $150 a month with 4,000 credits and adds voice, telephony, outbound campaigns and API access; Pro is $500 a month; and Enterprise is quoted. Paying yearly takes 20% off, extra agents are $25 a month each, and extra credits can be bought as you go.
Choose Chatbase if you want to build and test a website AI agent on your own content this afternoon, starting free, and your volume fits a credit allowance. It suits a small team or a developer who likes to tune an agent by hand. If you would rather pay one fixed price whatever your volume, with every channel in the plan, compare it with a flat-priced agent.
Tidio is an AI customer service platform that brings live chat, a help desk, Flows automation and its Lyro AI agent into one tool. Its site lists live chat, email, Messenger, Instagram and WhatsApp as channels, and more than 120 integrations, including Shopify, WordPress, HubSpot, Zendesk and Zapier. Its pricing page describes Flows for support and sales, which reach visitors proactively, and a Lyro-only option that adds the AI agent to another help desk.
Plans are built from billable conversations, Lyro AI conversations and visitors reached with Flows. At the time of writing, the Free plan includes 50 billable conversations a month, 50 Lyro conversations as a one-off allowance and 100 Flows visitors. The Starter plan is $24.17 a month billed annually, with 100 billable conversations; Growth starts from 250 conversations; Plus starts at $300 a month plus usage; and Premium is quoted, with pay-per-resolution billing. Paid plans come with a 7-day free trial and no credit card.
Choose Tidio if you run an online shop or a small service business, most of your conversations are customer questions, and you want live chat with an AI agent your team can step in on, starting free. It is built around customer service, so if your priority is qualifying B2B leads and booking sales meetings, the options higher on this list are closer to Qualified's job.
The six picks side by side: who each suits, the channels it names on its own site, and the model it charges by. Where a vendor publishes figures, its own pricing page has the current ones.
| Tool | Best for | Channels | How it charges |
|---|---|---|---|
| Bold Agent Kit | inbound on every channel, with booking and follow-up, at a published price | Website chat, email, texts, phone calls and eleven DM platforms; outbound sequences | $25 a month or $200 a year for the account, with a 7-day free trial; AI and carrier usage billed to you at cost |
| 11x | B2B inbound teams that want leads qualified on the phone | Phone, chat, SMS, WhatsApp and email follow-up | Annual plans by call and chat volume; at the time of writing, its published Julian plans start at $2,417 a month for chat, billed annually |
| Conversica | marketing teams that want every form fill followed up | Email, SMS, website chat and messaging apps | Not published; sold as a subscription for a term set in an order with its team |
| Intercom Fin | a website AI agent on your help desk, paid per outcome | Chat, email, voice, WhatsApp, SMS and social | Per outcome; at the time of writing, its published price starts at $0.99 an outcome, with qualifications priced separately |
| Chatbase | building a website AI agent yourself, starting free | Website chat, WhatsApp, email and Slack; voice and telephony on higher plans | A free plan, then plans by message credits, members and agents; at the time of writing, its published paid plans start at $40 a month |
| Tidio | small online businesses that want live chat with an AI agent | Live chat, email, Messenger, Instagram and WhatsApp | A free plan, then plans by billable conversations; at the time of writing, its published paid plans start at $24.17 a month, billed annually |
Qualified does not publish prices, so compare by model. 11x publishes its entry Julian plans, billed annually, and Conversica prices by quote. Intercom Fin charges per outcome, Chatbase by message credits and Tidio by conversations, and those last two have free plans. Bold Agent Kit is one price for the whole account, with no per-conversation or per-outcome charge; your AI provider and your carrier bill you for usage directly, at cost.
We checked each tool’s public website on 11 September 2026 for this page. Plans and features change, so check each vendor’s own site for the current detail. Product names are trademarks of their owners, and Bold Agent Kit is not affiliated with or endorsed by any of them.
If you are a B2B revenue team and like what Qualified does but want the phone covered, 11x and its Julian worker qualify inbound leads by phone, chat, SMS and WhatsApp and book them with your reps. If the leads you lose are the ones nobody followed up after they left the site, Conversica is built for persistent follow-up from inside your marketing automation. If you already run support on Intercom or another help desk, Fin puts one agent on service and inbound sales and charges per outcome.
If you want to start small and free, Chatbase lets you build a website AI agent yourself on a credit allowance, and Tidio gives an online shop live chat with an AI agent and a free plan to begin on.
And if your leads arrive on the website, the phone, by text, by email and in the DMs, and you want one agent answering all of them, booking the meeting and following up the ones who go quiet, Bold Agent Kit does that for $25 a month for the account. Start the 7-day free trial, put the chat snippet on your site, and see how it handles tonight's visitors.
Each agent uses a model on your own API key, in the same way it sends from your own mailbox and your own phone number. Sixteen providers are supported: OpenAI, Anthropic, Gemini, xAI and Mistral; DeepSeek, GLM, Kimi, Qwen and MiniMax; Groq, Together, Fireworks and OpenRouter; and Ollama or any other OpenAI-compatible endpoint you host yourself.
Bring your own credentials and you own the whole stack: your model provider, your mailboxes, your carrier, your CRM. We charge for the software and nothing else — no token markup, no metering, no credit packs — so your provider bills you direct at their rates, usually a few dollars a month per agent.
OpenAI
Anthropic
Gemini
xAI
Mistral
DeepSeek
GLM
Kimi
Qwen
MiniMax
Groq
Together
Fireworks
OpenRouter
Ollama
Any OpenAI APINo seat tiers, no credit packs, no per-agent or per-channel pricing, and nothing held back behind an enterprise call.
| Agents | |
|---|---|
| How many | Unlimited — one per business, brand or job |
| Shared brain | The same identity, instructions and knowledge on every channel |
| Knowledge base | Documents, Q&A pairs, data points and pages of your own site |
| Isolation | One agent's content is never used to reply for another |
| Client seats | Invite a client into one agent, with their own login |
| Channels | |
| As many mailboxes per agent as you connect, rotated by campaigns | |
| Text messages | Nine providers — Twilio, Telnyx, SimpleTexting, Plivo, Vonage, Sinch, Bandwidth, MessageBird, ClickSend |
| Phone calls | Answering and dialling, with recordings and transcripts |
| Transcription | Google, or Deepgram nova-3 on your own key |
| Voices | Google, Amazon Polly and ElevenLabs, or your own ElevenLabs / Fish Audio account |
| Voice cloning | Record a voice in the browser and clone it on your ElevenLabs or Fish Audio key |
| Website chat | A widget on your site with your colour, image and greeting |
| Social DMs | Messenger, Instagram, WhatsApp, Telegram, LINE, Viber, Slack, Discord, Bluesky, Reddit, X |
| Inbox | |
| One list | Every channel's conversations together, newest first, tagged by channel |
| Filters | By channel, by mailbox or number, or by agent |
| Takeover | Reply yourself and the agent stands down on that thread |
| Hand back | Return the thread to the agent when you are done |
| Campaigns | |
| Multichannel sequences | Email, text and call steps in one campaign, each with its own timing |
| Send conditions | Send a step only if they opened, did not open, clicked or did not click |
| Schedule | The days, hours and time zone anything may be sent |
| Stop rules | A reply, a booking or an opt-out on any channel ends the sequence |
| Pacing | Per-mailbox and per-number hourly limits, pausable and resumable |
| Review before start | The full plan is shown; a campaign sends nothing until you start it |
| Templates | Email, text and call scripts, saved once and reused |
| Analytics | |
| Funnel | Reached, replied, visited, converted, plus value won and time to convert |
| By channel | Where each person started, and the channel they converted on |
| Pages | Which pages known people read, and how many of them converted |
| Journeys | One row per person: every message, visit, call and booking in order |
| Goals | A page rule or a manual "won", each with a dollar value |
| Triggers | A known person returns to a page — notify you, or send a follow-up |
| Open and click tracking | Recorded per campaign and added to that person's history |
| Integrations | |
| Calendars | Google, Microsoft 365, Calendly, Cal.com, Acuity, Zoho, Square, HubSpot Meetings |
| CRMs and commerce | HubSpot, GoHighLevel, Housecall Pro, ServiceTitan, Jobber, Stripe, Shopify, WooCommerce, Wix, Squarespace |
| Booking | Real open slots offered, and only an offered slot can be booked |
| CRM import | Import a segment of customers into a contact list |
| Deliverability and compliance | |
| Mailbox warm-up | Ramped sending across the network, with spam rescue and replies |
| Health score | SPF, DKIM, DMARC, bounce rate and inbox placement, with reasons |
| Auto-rest | A failing address is removed from rotation automatically |
| Unsubscribes | One click, honoured automatically, including on queued mail |
| Reply limits | One reply per thread, per-sender daily and per-channel hourly caps |
| Filtering | Bounces, out-of-office and no-reply addresses ignored |
| List building | |
| Contact extraction | Emails, phone numbers and social profiles, on any site. Unlimited. |
| Deep scan | Follows the pages of a domain most likely to carry contact details |
| Domain queue | Load a CSV of sites and work through them one at a time |
| Contacts and lists | Unlimited, by email or phone, with CSV import and export |
| AI | |
| Your own key | Sixteen providers, including any OpenAI-compatible endpoint you host |
| What we charge for AI | Nothing — no markup, no metering, no credit packs |
| On calls | Uses your provider's fastest model automatically |
| Account | |
| Platforms | Chrome side panel and web dashboard on one login |
| Members' forum | Six boards, visible only once you are signed in |
| Referral program | $50 a year per referral ($5 a month), recurring for the life of the account |
| Support | support@boldagents.co |
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$16.67 a month, billed once a year. No add-ons, no seat tiers. Cancel anytime.
It depends on who you are. For a B2B revenue team that wants inbound leads qualified on the phone as well as in chat, 11x. For a marketing team whose leads need following up long after the first visit, Conversica. For a company already running support on Intercom or another help desk, Intercom Fin. For a small team that wants to build a website AI agent itself and start free, Chatbase, or Tidio for an online shop that wants live chat with an AI agent. And for a business that wants every inbound channel answered, meetings booked and quiet leads followed up for one published price, Bold Agent Kit.
Usually because of fit rather than function. Qualified is built for B2B marketing teams on Salesforce: its PiperX FAQ says Salesforce CRM is required, its plans are quoted after a demo, and its higher tiers are about multiple brands, instances and high-volume websites. Companies on HubSpot or no CRM, agencies, and businesses whose leads arrive by phone, text and social DMs as much as through the website often want something they can price from a web page and set up themselves, with every channel answered by the same agent.
Qualified's Piper talks to website visitors by chat, voice or video, follows up inbound leads by email and books meetings, for B2B marketing teams on Salesforce, on quoted plans. Bold Agent Kit is one agent that answers the website chat, email, texts, phone calls and eleven DM platforms, books real calendar slots, and follows up quiet leads by email, text and call, for $25 a month for the account. Its widget is text chat, and it connects to HubSpot and GoHighLevel rather than Salesforce. The full side-by-side is on our Bold Agent Kit vs Qualified comparison page.
Yes, two on this list have free plans. Tidio's Free plan includes live chat, ticketing, 50 billable conversations a month and a one-off allowance of 50 Lyro AI conversations. Chatbase's Free plan includes 50 message credits a month for one member, with agents deleted after 14 days of inactivity. Both suit trying the tool at small volume. Intercom Fin has a 14-day free trial without a credit card, and Bold Agent Kit has a 7-day free trial of the full plan. Qualified does not list a free plan or trial on its pricing page.
Bring your open leads across as a CSV, or pull a segment straight out of a connected HubSpot. Load the material your website agent answers from into the knowledge base: your documents, your answers to common questions as Q&A pairs, your prices and hours as data points, and the pages of your site it may link to. Put the one-line chat snippet on your site, connect the calendar it should book into, and add your mailbox, number and social accounts if you want those answered too. Auto-reply is a switch per channel, so you can start with the website and add the rest later.
Most of them. 11x syncs with Salesforce, HubSpot or your own CRM. Conversica documents integrations with HubSpot, Marketo and Eloqua as well as Salesforce and Microsoft Dynamics. Intercom Fin runs on Intercom's own help desk or on others such as HubSpot and Freshdesk. Tidio integrates with Shopify, WordPress and HubSpot, and Chatbase agents are built from your own data sources. Bold Agent Kit does not connect to Salesforce at all: its CRMs are HubSpot, GoHighLevel, Housecall Pro, ServiceTitan and Jobber, alongside five stores and eight calendars.
Qualified's Piper offers voice on your website, and its FAQ says IVR integration is not supported yet. 11x's Julian handles inbound calls, with SMS and WhatsApp included on its voice plan. Intercom Fin lists voice among its channels. Chatbase adds voice and telephony from its Standard plan. Bold Agent Kit answers calls on your own Twilio number, speaking in real time from your knowledge base and using your provider's fastest model so it does not leave silences, and it can book the meeting on the call and keep the recording and transcript against the contact.
That is how Bold Agent Kit is built. The agent that answers your website chat also answers texts, calls and DMs, and when a lead goes quiet a campaign follows up with an email on day 0, a text on day 2 and a call the agent places on day 5, stopping the moment they reply, book or opt out on any channel. Visit triggers follow up a known person who returns to a page you named, after a delay you set. Of the others here, 11x covers phone, chat, SMS and WhatsApp for inbound, and Conversica follows up by email and SMS.
The best alternatives to the other tools people shortlist for the same jobs.
Start the 7-day free trial, put the one-line snippet on your site, load your answers into the knowledge base and connect your calendar. The agent answers every visitor, books the meeting, and follows up the ones who leave, on every channel, for $25 a month for the account.
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